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Fake companies steal billions from Medicare

Posted: Wednesday, December 05, 2007 10:15 AM

MIAMI – A short while ago, while reporting on Medicare fraud – an outrageous $60 billion a year pilferage of America's social safety net for 43 million seniors and the disabled – I took one of those phone calls that stop you right in your tracks.

The caller was a federal law enforcement official who has spent much of his career fighting health care theft. He said a man that he and other authorities had been chasing for allegedly running a crooked medical supply company and bilking Medicare had just had an unfortunate run-in with police near Miami.

He and another man were confronted by officers who suspected them of breaking into cars outside a gaming resort. The other man was arrested, but, according to authorities, the one suspected of Medicare theft ran and dove into a lake, where he was promptly attacked and killed by an alligator! What??

Of course, upon hearing this I thought it was a joke and shouted, "You've got to be kidding!" He wasn't. It was true – the sort of morality tale, it seems, you can only hear in Florida.

As outlandish and unbelievable as that story was, however, it actually pales in comparison to the reality of the brazen, organized and widespread looting of Medicare, which seems all-too-easy prey for criminals hiding behind phony medical supply companies and clinics.

Often they pay off busloads of patients, along with unscrupulous doctors, to assure their cooperation. And in the process, they threaten the future of the already-stressed Medicare system and harm millions of honest patients, physicians and other legitimate health care providers.

Billing Medicare for millions, and getting paid
In Miami-Dade County, where Medicare fraud is considered the worst in the country by federal officials, you can actually go to certain buildings or shopping centers and see row after row of offices or storefronts that purport to be legitimate medical companies. 

FBI agents and prosecutors point out that often these offices are just empty "fronts" or shell companies that only exist to steal from Medicare. They do not have one thing to do with actual health care, but they each bill Medicare for millions of dollars. 

Delving into this morass, you see some disturbing things: low-life criminals living in mansions, wearing fancy jewelry and driving luxury cars bought with Medicare funds; AIDS patients taking money to sit for phony intravenous treatments so the clinic owners can over bill Medicare; and dangerous "medicines" given to the public and billed to Medicare that were homemade in the back of pharmacies by people who have no medical training. Federal officials say one of those people was actually an air-conditioning repairman. 

One purported medical company CEO turned out to be a worker at a tire repair shop. He'd been paid by criminals for the use of his name on the corporate records. Officials say he had enough money in his bank account to fund a federal anti-fraud strike force for six months.

‘An absolute disgrace’
One afternoon, we sat with an 82-year-old woman named Muriel Sherman. Someone stole her patient number, and in the last few years Medicare has been billed for tens of thousands of dollars in her name for treatments and medicines she never got and doesn't need.  

On the books, it would appear she has AIDS and diabetes, is missing an eye, has artificial knees and elbows, needs a wheelchair and is taking enough medication to kill her on the spot – NONE of which is true. 

Muriel is just furious, and has actually gone out on her own to confront the medical supply companies listed on her explanation of benefits (EOB) statements, to no avail. "It's an absolute disgrace that they put on all those things," she said.

Sadly, there are thousands more victims just like her, preyed upon by criminals stealing billions each year from American taxpayers. As experts debate how to fix this enormous problem, it's easy to think again about that alligator.

See more of Mark Potter's reporting on Medicare fraud on NBC Nightly News with Brian Williams tonight.

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Comments

How does Chris in Savannah get get health care for 3 people for $200 a month?
We should wage war with these evil criminals. They clearly have WMC's...Weapons of mass corruption!
This is a problem inherent in the system, one in which a group appropriates money from many people against their will, and then blows that money on other people.  The group has no incentive to carefully control the costs (after all, they take all the money they need), or to demand and monitory the quality (because the money is being spent on third parties).  Government entitlement programs in a nutshell.  I should not be paying for other people's healthcare, and they should not be paying for mine.
We can all shout about legislation and ask what the government is going to do aobut it...

But, the simple fact of the matter is that there are people out there who were just not raised right. Period. They have no care for the people they hurt, the lives they destroy, or the damage the do to their communites/friends/loved ones. And until such time that we as a society stand up and say NO, we will NOT allow this to go on anymore that this will stop. Until the Government and local police quit fighting over who is going to get the credit, who is going to get the extra funding that would come from breaking this case will you ever see a change in this. There will always be crooks as long as society protects them by looking the other way.
At least one person got it right..instead of trying to make a political statement about Republicans or George Bush he has pointed out that it has been going on for 30 years.that seems to cross many administrations and both parties....That ought to wake up everyone who is trying to politicalize the problem and maybe get everyone on board to solve it!!!!!
Thank you to Richard Warnick for writing on this board what you have known, it explains quite a lot. There is no end of the corruption that is ALLOWED to flurrish.
I recently heard of a woman who knew that a particular doctor in a hospital where she was being treated, -spoke to her for 2 minutes, had nothing to do with her case, did not even know her file, collected from Medicare 30,000 dollars for some supposed treatment, or whatever. When she got a copy of the billing he'd sent in, she called Medicare to report the incident, but apparently Medicare gave her to understand that they were not too interested in recovering the money and really put her off from doing the extra paperwork for them to be able to retrieve it.
It was hard to understand, till now
My wife has been a MC/MA claims fraud analyst for 8+ years, they only employed enough nurses to review 10% of the claims and they were bringing back 10 mil each per year, but...the "providers" (many of them crooked) complained to congress and they cut back on funding for fraud analysis. Nice idea?
my goodness, it seems as if the average Joe is going to have to step in somehow and get this mess under the microscope of repair.  I can only hope he/she has trustworthy friends in very high places to help, otherwise it may be just swept under the rug again.well,  here goes...where do I sign up to be the first to start the new watchdog company!!!!!!!!!!!!!!  I'll get it started if there is guidance and help along the way -anybody else up for the challenge??????????  let's start to make a difference for our future!!!!!!!!!
There's an easy way to get around it.  

THE GOVENERNMENT COULD STOP PROVIDING HEALTHCARE!!!

There should be cheap doctors for cheap people, and, tort reform.  Healthcare could be inexpensive if it wasn't so regulated and messed up by the government.  They ought to keep their hands out of it.

You might not beleieve it, but social programs represent 60%+ of our national budget!
THEY SHOULD HIRE PRIVATE COMPANIES TO INVESTIGATE MEDICARE FRAUD AND WHEN THEY PROSECUTE THE OFFENDERS, THE PRIVATE COMPANIES WOULD GET A PERCENTAGE OF WHAT THEY HAVE SAVED THE GOVERNMENT BY GETTING THE FRAUD CLOSED DOWN. THAT WOULD SAVE THE TAXPAYERS MONEY AND INSURE SOMEONE IS INVESTIGATING.
What no one seems to be getting is that there is no government official, whose job it is to do so, who is actually watching out for the American People, not from the FDA,the Consumer Product Safety Commission, the EPA,FEMA no one. They're all a bunch of incompetent Bush cronies.
This proves that the best medical billers are the crooks. They are experts at getting paid and billing correctly albeit for phony services.
Maybe we wouldn't need blanket health care coverage in the US if we weren't wasting $60B annually to fraud. Think of what $1B could do in your state.

The dysfunction that produces this outcome is massive and broad and hard to tackle all at once. And despite the deficincies we have to live with, you have to recognize the complexity of the task at hand. The information load in healthcare is staggering. Think for a moment about how much paperwork and processing is involved every time you visit your doctor. Then multiply that by over 200M (lots of folks here in the USA) and use some factor for average number of visits per year and go ahead and multiply by that too... now consider the amount of information in the paperwork and processing and soon you see that there is an almost unmanageable amount of information to sift through to even get some traction and spot fraud. Couple this challenge with the regulatory environment in which states have to prosecute suspect cases. Consider the cost to prosecute and the likelihood of recovery. Remember that Medicare, like Medicaid, food stamps and unemployment compensation is an entitlement program. Once money is gone in these programs, it's really hard to get back.

Focus has to move to prevention, but in a manner that allows the system to continue to work, with some eye on response time and throughput. Good people still need care.

Oh yeah, and it's easy to see that basic business desires can get in the way. Providers want to get paid, payers don't want to pay. You don't need me to remind you of every disputed charge you've had to settle with insurance companies and the time and hassle involved. Suffice to say that there are sufficient "technical" issues that can be raised on either side to slow things down in what might boil down to a busienss really based on cash flow and what money can be made managing the float.

It's hard to condemn the entire system - it didn't get here over night and we won't see the problems resolved over night. There are many, many moving parts to address. It'll take awhile. I'd say fraudsters view Medicare and Medicaid as target-rich environments.
i'm all for this bounty hunter idea. hey, we should hire Dog Chapman. i heard he's looking for something to do. and we all know how he feels about the scum living here in the US.
Whenever government gets involved into something, it's likely to be abused.  Also, the attitude is that someone is paying for it.
Universal Healthcare for everyone administered through private companies is the answer. Also, attach an attorney fee statute so that lawyers, on behalf of the government, can go after the fraudulent providers.  Lastly, require providers to post $5,000,000 surety bonds before they can bill dime one to Medicaid.  I can promise you the insurance companies posting those bonds will not take that kind of risk with questionable providers.
We need congress to strengthen our whistleblower laws so that anyone who snitches on these people is not retaliated against. All the really good busts come from inside, from little people fed up with corruption. And don't call if government corruption when it's private parties stealing FROM the government....
as long as Medicare fails who cares in DC and they will not lift a finger to aid in its NOT failing its the only thing they said that could be right and they will not do a thing as long as it proves there point the ONLY thing they said would happen will happen and thats S.O.P. the way of politics! they hate to be wrong as they have been for 7 years, but this is there golden fleece, where we have to say they were right, but only due to inaction of it pilfering!
How sadly typical...the Rethuglicans get into power on the "guvmint BAD" bandwagon then proceed to fulfill their own prophecy by strangling government on the pretense of "running" it.  OF COURSE Medicare doesn't work if they can't hire staff, or dedicate the necessary resources to billing fraud, quality control, etc.  Why not you ask?  Because the cronies that now run these departments 10 levels deep--an unprecedented sacking of professional management in favor of political cronies like Brownie who have NO EXPERIENCE in ANYTHING to do with the mission of their huge agencies--don't even ASK for appropriations in their departments (and this goes for the CPSC, the EPA, and any other acronym you can think of that has ANYTHING to do with protecting the little guy from corporate thieves and polluters).  

After all, that's the point: get into power, do as much as you can to corrupt, disable and generally muck up the government agency you happen to be in charge of, then holler "LOOKY!  I TOLD YA guvmint don't work!"  Yeah, Brownie, it don't work when a corrupt, INTENTIONALLY INCOMPETENT moron like you and the rest of your Bush/Cheney cronies are at the helm.  What a coincidence, huh???  Is anyone even stupid enough to BUY this crap anymore???  You Repubs just keep screaming about how bad universal health care and any other government "intrusion" is...history since 1980 has shown that government is FANTASTICALLY bad...when it's run by YOUR PARTY.
You can count on the Bush administration to straighten this mess out, just like they do respnding to natural disasters and enforcing immigration laws.
they do get back what was stolen, from the patient??
the same words come to mind "who cares enough to do anything" answer no one!!! yes doctors must take Medicare, but they do not have to take Medicare patients?? and this is American from coast to coast border to border as where i live Medicare is useless and not taken, as the patient can be denied care by any doctor, but a hospital, but not the Medicare.
The answer to problem is simple.  I am a Utilization Review R.N.  I work for a TPA (Third Party Administratory) and I determine medical necessity.  You would be suprised at the Home Health Agencies and Physical Therapy Vendors that attempt to rip of insurance companies.  Guess what, when I tell them there is no medical necessity for a service, or continued service, they say, well Medicare is secondary.  These vendors know that Medicare do not use RN for do Utilization Review, and they just pay the bill.  I cannot begin to tell you the attempted abuse that's tried.
THA USA NEEDS TO POLICE THIS ACTION AND LOCK UP ALL PERSONS WHO CHEATS OUR SYSTEM IN ANY AREA THAT INVOLVES THE TAXPAYERS MONEY. MEDCARE IS AND CAN BE A GREAT SERVICE FOR ALL AMERICANS WHO DESERVE IT.
I am in the insurance business and I see first hand what is charged to medicare vs private health insurance companies and individuals. Medicare "we" are being robbed daily. Please call your local represenative and express your concerns. If enough people call we will see results. Medicare is a wonderful program and we need to protect it! For the people who have questions about medicare go to www.medicare.gov
I am disgusted that this form of robbery of the public is constantly taking place, but not really surprised. I once received an outrageous bill from a large hospital, and when I contacted Medicare for an audit the reply was literally - "What do you want us to do?". It is not surprising that the criminal element tries to steal from Medicare, but is anyone investigating the continuous fraud by hospitals and physicians?
There are so many scams out there.  Lots of people of looking for the quickest way to make a buck.  Maybe Americans will learn to stay away from tiny clinics and go to real hospitals or large, well-known clinics.  Come on America, use your head.  This is your health.  You should check into the facilities that may one day hold your life in their hands.  
I don't think it makes a difference whether Medicare is operated and managed by the Federal government or privately.The onus lies with Medicare itself. Years ago, they should have put checks and balances in place that would minimize fraud. Perhaps each medicare member should create their own PIN number similar to the system used by banks with debit card holders. We're not talking space technology here but rather implementing ways to keep the "bad guys" from taking what is not theirs.
What really puzzles me is that when I worked in home health over ten years ago in Kentucky, we were audited by every agency known to man.  One state auditor stayed with us for over 6 months.  And yes they did find things that needed correction but we used it as a learning experience.  If these empty storefronts are getting away with this, shame on us for not dealing with them.  Not only do we as taxpayers suffer, there are people that need care and cant get it because they fall between the cracks.  

I say it is time to get serious about these people bilking the system.  The sad part is that there are legitimate companies trying to abide by the rules and regulations and sometimes very low reimbursement.  Ask them the last time they were audited, I bet it was within the last year.  Who is auditing the empty storefronts?
the politicians turn a blind eye to this fraud which has been going on for decades.this is not new.the penalty should he equivalent to armed bank robbery.it is easy to catch them  but  everyone is looking how to rip off the system for their own benefit.heads must roll.taxpayors are maxed out.if  a gov.office fails in their watch then they individually must be prosecuted.it is malfeasance
And just think, we want to give the US Government more our our money.  This is what happens when we have the federal government in charge of anything.

Why in the name of sensibility would we want to trust the Federal Government with anything.  The scary thing is the new batch of idiots running for office want more federal power, more of our money, and like the idiots we are, we will elect someone that will do it.

When will we learn.  Do not vote for anyone who thinks the answer to any problem is the Federal Government.  This is what we get.
Fraudulent claims are most of the resons why the government cuts benefits to those who need them.However it looks like nothing is done about it,it happens again and again.There is corruption from top to bottom within the agencies handling the benefits.The elderly and the needy are denied benefits daily because the government does not have funds to cover the increase of medical cost as financial experts swear is the problem,but it is not the cost ,it is the abuse from hospitals,physicians,pharmacies and pharmaceutical companies ,all trying to bleed the system.the question remains when to stop it and how to secure the safe use of the benefits.I am sure once the fraud is eliminated it will be funds to keep the medicare and medicaid programs providing services with less cost to the government.
About three years ago I went to a San Diego hospital with a cut leg. Five stitches were taken and the wound dressed. I was asked to pay $250. I pointed out that I had given my Medicare and second carrier information. Subsequently, Medicare was billed for over $1200. I protested to Medicare, but their response was that they couldn't dictate prices to service providers.
I audit Medicare and Medicaid claims for a living. I see what is reported here and worse all of the time. And, it isn't just those two government programs, it's state programs and private insurance companies, too, that are simply buried under fraud. The fix is actually simple - universal, single payer coverage. My counterparts in Sweden and Germany see far less fraud (and most of that is illegal immigrants paying doctors for care in cash. Illegal immigrants are not covered by the government programs, except in an emergency, and they are deported as soon as they are well.) In the U.S. we spend an obscene amount of money on medicare and dental care, far more per patient than they do in other countries with much better quality of care. Every day, when I see a new batch of outright fraudulent charges, when I see the "legal" overcharges by DME vendors and pharmaceutical suppliers, I am sruck by what a bunch of rubes we are. We could have true universal coverage for every man, woman, and child for about 250 billion dollars a year - no more Medicaid or Medicaid or state programs, no more wondering if your employer is going to increase the cost to you, no more taxpayer subsidized "supoer care" for public employees, no more wondering if your sick child will loose care if you loose your job, and an end to most fraud and abuse.
Another great example of our hard earned tax dollars wasted.  As a life long Democrat, I can't believe I'm saying this but I think Ron Paul needs to be president.  

I'm sick and tired of our gigantic and corrupt government stealing our money and wasting it.  I want to keep my hard earned money!
What no one failed to mention is that Medicare gave these criminals Medicare billing numbers; this problem began the minute the government failed to do its job and check out the companies applying for a billing number!  If the government, particularly the Centers for Medicare & Medicaid Services (CMS) had done their job thoroughly from the beginning, the great majority of these guys would have never even been given the key into the Medicare system.  No storefront, no products, no store hours posted?  All of those are some of the FUNDAMENTAL BASICS that are required to get a Medicare billing number.  My parents have been in the Home Medical Equipment Industry for over 30 years, and I know for a fact that they work diligently to meet all of the state and federal requirements, and their company plays an essential role in our community's health care system.  It is simply unacceptable for our government to point fingers at the Industry when it's really the criminals POSING as health care providers that are ripping off Medicare---AND THE WORST PART IS THAT HAD MEDICARE DONE ITS PART IN THE FIRST PLACE AND CHECKED OUT THESE COMPANIES, THEY WOULDN'T HAVE BEEN ABLE TO FRAUDULENTLY BILL IN THE FIRST PLACE!
Until Medicare follows other "medical insurance" providers and takes away social security numbers as the primary identification for medicare subscribers, we will, as taxpayers, always deal with some form of medicare fraud.
Sick the I.R.S on them. It worked on the mob.
Bruce Walker:

AARP has a web site explaining Medicare coverage under Parts A and B.

They also explain Medicare Advantage (prescription plans, HMOs and PPOs subsidized-heavily by Medicare.)

I'm your age and I'm all set with parts A & B and Medicare Advantage; thanks to AARP.  
Yeah this is our great government run healthcare.  and you stupid people want them to take over it all. god help us.  They can't run the VA system or the medicare system what makes you stupid people think they can provide health care for the entire country. people are so stupid
2 words.

Jeb Bush.

Good luck on stopping it, America.
Fly in the ointment to the conservatives - Medical insurance companies are being bilked as well!!!  If this was not so, why do all of them have Fraud Investigation departments.
This is Reagan's trickle-down economy at it's finest!!  And as for the market regulating itself, Hallelujah!
The beauty of the Canadian/British/German ... systems is that doctors, etc. work directly for the National Health system and are paid a REGULAR SALARY by the NHS - so the room for fraud is minimized considerably.  Outside companies that provide medical services e.g. prosthetics, and bill NHS are thoroughly screened and fraud is severely punished.
Here, in the US, we spend about 15.6% of our GDP on health care; all countries with socialized medicine spend in the region of 10%.  I guess the other 5.6% is for the hucksters - call it a government bonus!    
If we did what we need to do to fix this problem, the ACLU would have a fit. It's difficult to protect us from criminals and protect "our" freedom too.
Man, i need to get into this business. millions of dollars that easily with really noone stopping you.
I am 65 years old and received a medicare card even though I didn't ask to be put on medicare and don't want to have medicare. Social Security told me "medicare is free, take it".  Did you know that some of the cost of medicare is coming out of the Federal government's general fund? Every citizen in the United States should be concerned about government health programs and speak up.


This is happening all over.  I found that some one had charge 6 month of rental for a special bed unsing my medicare number, as a matter of fact they also were able to collect from my secondary,(that one I have yet to figure out) they were near Yuma, and were caught because a lot of other in my area were hit.  We got on the state attorny general and he caught them. However I spend many hours on this some time got no where especally when I contacted my Congress Senators. However Medicare leave them self wide open for this to happen.  They have the computers or should have that would flag something like 50 people with address in Phoenix getting special bed from a place in Yuma but they don't try until congress get off their duffs and makes them do a good job. the other thing that Medicare has now done is to send out statements of the claims paid once a quarter.  They use to send them our right after they paid them.  Now we don't know that this is happening and can elert any one. They now do have a web sight where you can go and see just what has been charge to your number in real time.
This is costing lots and lots of money and it is time for someone to Medicare to get this right, it does not have to happen there are tool, computer programs that will prevent this but they have not up graded or don't want to.
By the way if you want to waste a good day try to get in touch with Medicare by phone.  PLan to listen to lots of music and wait hours to talk to some one. Of course also they go on EST so if you live in CA you can't talk to them after 1 pm they have gone home.
I come from an extended family with a predisposition for criminal activity. Granddad was a moonshiner, 2 uncles (now deceased) ran dope up from Florida, cousins running criminal enterprises and scams, etc. I sometimes plot bank robberies as a mental exercize.
So when I read this entry, the first thing that popped into my head was, "Hmmm... Easy to set up, very scant enforcement, huge returns with little risk. A little money laundering, and BAM!  Early retirement!"  It was the mental equivalent of the villain twisting the proverbial handlebar moustache.
Then I came to my senses.  Just because I have criminal impulses, that doesn't mean I ever actually ACT on them.
And what have the Kings always cared about??? same old stuff, different century....
America is a great country and people as well but few people are making it worst. For instance my case. I am INDIAN belong to very INTELLECTUAL and good family in INDIA and educated. Invested lots of money in USA but on APRIL 2007 I decided to bring my daughter 8 MONTHS OLD DAUGHTER and wife to USA for business cum pleasure trip and they have refused me to enter in USA coz they thought I will stay back in USA. I have occurred huge loses but no one is ready to listen to me. Where is the JUSTICE IN THE NATION WHO IS KNOWN FOR "STATUE OF LIBERTY"...I will continue to write emails on all the websites and write letters till I find JUSTICE. Please help me to HIGHLIGHT my case please there are lots of innocent people out there who are not CULPRITS but they are hurt from BUSH regime.
Why is everyone so amazed at this, this has been going on for decades;and it continues to happen, time after time. When the government agencies should review and check people and companies they don't but when it is a legitiment thing they review and review and review and investigate till the legitiment ones are tired of the red tape,and no republicans and bush don't care, what ever happened to brother bush when he took allthe savings and loan money out of colorado at midnight, that was let go ;wasn't it, he never had to pay any of that money backto colorado.
Someone needs to ask what the government does when this is reported.  All too often the reports of unscrupulous providers are not acted upon.  To become a provider you are subject to an on-sight inspection, so how do those phoney stores get set up?  Who issues the provider number?  None other than the entity contracted by CMS.  A better way might be to issue a provisional ID number and audit the first six months of business - if these are not legitimate companies then put them out of business before they bilk the program.  Legitimate providers work very hard to provide needed services. It is unfair that the program has been unable to stop this activity without smearing an entire industry.


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