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White sand beaches can't lure tourists

Posted: Wednesday, March 04, 2009 10:34 AM

By Erika Angulo, NBC News Researcher

ST. THOMAS, U.S. Virgin Islands – "Please buy something and help me keep my job," Sylvia Brown kept repeating to potential shoppers as they trickled into the Coral World Ocean Park gift store in St. Thomas on a recent morning.   

The U.S. Virgin Islands’ resident has been helping customers at the Coki Point Beach aquarium’s souvenir store for more than 10 years. As the economy in the mainland worsens, she is seeing fewer shoppers.  

"We keep waiting for things to get better," she said as she folded pastel-colored T-shirts at the nearly empty store, "but we haven’t had a real tourist season in two years." The store manager has cut everyone’s work hours to avoid cutting staff.    

Image: Salmon Bay Beach
Courtesy of James Kizer 
Salomon Bay Beach on St. John, one of the U.S. Virgin Islands.

Brown is one of thousands of workers increasingly concerned about how the weak economy will affect their livelihood in this U.S. Territory surrounded by white, fine sand and turquoise water. 

Cutting back, offering deals
Tourism is the main source of revenue for St. Thomas, St. John and St. Croix. More than 70 percent of the islands’ gross domestic product is dependent on visitors.

The Department of Tourism is forecasting a 30 percent drop in business for the first quarter of 2009. There was already an 8 percent reduction in cruise ship passengers last year and the number of air passengers slipped by 2 percent.

The slowdown has already led managers at one of St. John’s most well-known resorts, "Caneel Bay," to plan a two-month shutdown of the 270-acre luxury retreat this fall.

"It’s typically the low season and they’re just taking this time to make repairs, make internal improvements," said spokeswoman Kristin Hutton. The secluded resort, which caters to high-end travelers, will close in September and October.  Before that, managers hope discounting daily rates by more than a $100 a night and offering free breakfast will bring visitors this summer. 

One of the resort’s 450 workers said she’s worked at Caneel Bay for 20 years and has never seen so much concern among the staff. "February is usually high season for us, but not this year," she said, while asking for her name not to be used because of the sensitivity of the issue.  Hotel occupancy is down between 10 and 35 percent this winter in all three islands.

Image: Caneel Bay resort sign
Erika Angulo/ NBC News
Sign outside of the Caneel Bay resort. 

Not spending
At the "Pink Papaya" gift shop in the traditionally busy Cruz Bay neighborhood of St. John, the problem is not just fewer visitors. John Dickinson, the owner of the pink and yellow gingerbread-trimmed store, says people come in to look, but are reluctant to spend.    

"This season is slow getting going and it’s about 20 percent or more behind last year, which wasn’t particularly great," said Dickinson whose store sells jewelry and crafts made by local artists. Most store managers in Cruz Bay say sales started to slow down more than a year ago.

Tourists spent $52 million less in 2007 than the previous year, according to the most recent statistics from the U.S. Virgin Islands’ Economic Research Bureau.  Dickinson is cutting back on orders for merchandise and offering "economic stimulus" prices on many items to weather the downturn.

Taxi drivers are especially affected by the shortage of tourists. One St. Thomas taxi driver who goes by the nickname "Mr. Nice Guy" says he’s driving around 30 percent less customers than he did a year ago. 

Transportation expenses add up quickly for Virgin Islands’ visitors. A couple going on a day trip from St. Thomas to St. John will have to pay at least $20 for the round-trip taxi ride between their hotel and the ferry terminal, then an additional $24 for the round-trip fare for two on the ferry to St. John, just three miles away. Plus, they have to  count on spending more money on transportation within St. John. 

In addition, many hotels on the islands are not near any public transportation. At $5-per-person each way for the minimum taxi fare in St. Thomas, some families are staying put at their resorts rather than exploring the island. 

Image: Ferry from St. John to St. Thomas at sunset
Erika Angulo/ NBC News
Ferry from St. John to St. Thomas at sunset. 

Hoping ads a lure
Department of Tourism officials say they hope their advertising campaign will lure visitors to the islands’ sparkling blue waters. A $1.5-million effort to sell the U.S. Virgin islands as the ideal winter escape is under way.  It includes print and web advertisements, plus incentives for travel agents who arrange group trips to the islands. 

Tourism officials also are running ads in Europe, especially in Denmark, hoping to appeal to the island’s Danish ties. Denmark ruled the islands and their slave-powered sugar cane plantations during the 17th and 18th centuries. They abolished the slave trade in 1802.  Except for a few years of British occupation, Denmark owned the islands until it sold all three to the U.S. for $25 million in 1917. 

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Comments

I wonder if a reduction in the numbers of people coming to the islands will have a positive effect on the marine environment.  Less gasoline, sunscreen and DEET in the water.  Hooray for the little fishies.
Maybe we can give a whole bunch of bailout money to Wall Street investment firms so they can plan lavish trips to the Bahamas as a reward for underperforming executives, thus saving the tourism industry.

sad that  my second home is going throught this... st thomas is such a beautyful place. Mom lives there and ive been traveling there since i was born. Never experienced something like this.
Good!They are getting just what they ask for.After living on St.John an watching the locals over charge for everthing,they are now getting it back.The only time they went out of their, way was after Hugo an they needed  money.Try living there full time an you will things from a different angle
I find it hard to feel sorry for these "industries".. they have been jacking up prices and jacking up prices for years and years.. blaming it on everything but what it really was... GREED!  Sorry.. but you'll have to suffer with the rest of us for a while.  Learn from your mistakes.. "Greed is the root of all evil"... well, we're living it now...
i believ this article although somewhat factual when it comes to hotel occupancy, doesnt address simple facts taxi ridership is down because so many more people are renting cars then paying for rude over priced taxi drivers, the governement lack the common sense to change things for the better, for instance when gasoline prices on the island reached 4.85 a gallon in the summer the ferry operators to st. john demanded a 1.10C surcharge added for additional gas fee, it has beeen now over 6 months since gas has receeded to levels i havent seen sice 2002 @ 2.49 per gallon, and still they charge this fuel surcharge, people dont like getting ripped off no more how cold it is in the north and no matter how beautiful your island is.....
Although it is sad to hear of the financial impact on employees in the Virgin Islands, I agree with an early post that there will probably be a positive impact to the environment. When I was there a few years ago the locals were smashing the environment in exchange for a quick buck. There is a balance between the economy and the environment. At this point the environment needs more help than the economy. There won't be a market for many things in the Virgin Islands if they don't take care of the environment down there. Hope they find a balance between economy and environment.
We were married in Charlotte Amalie, and I can tell you, the islanders were ANYTHING but hospitable--sullen, rude island folk, with $$ signs in their eyes...

Such a beautiful place, with such rich history-but overcharging for at least the last 25 years. I hope this gives ALL of the Caribbean a dose of reality!  
I've never been gouged so bad or encountered such rude and demanding locals.  We were many times bullied into tipping better, overcharged and surcharged for everything.  I'll never go back.  The whole trip was so uncomfortable.  My husband had to break up a fistfight because a couple (not connected to us) brought their own chairs to the beach and the locals freaked out and demanded this couple pay to use beach chairs.  Crazy!  Maybe its that kind of word of mouth making people want to go to other destinations.
To Curious in Chicago....the US Virgin Islands are not the Bahamas.  I hope any lavish retreats funded by bailout money would save tourism in the U.S. and not a foreign country!
I feel for the locals who are effected by the slow down, but in the long run this may indeed be just what the environment needed, a break from the hordes.
Yes, by all means, lets think about the ANIMAL life and not the HUMAN life impacted.  
Just got back from Nassau yesterday and it is nothing like St Thomas or St Johns. Very friendly people and decent prices. Would like to go back tomorrow. Tourism is down there but it has not effected their hospitality.
I agree.  If you want to go to places to decent beaches, go to Florida or Hawaii.  I went to Bahamas once, and I would never go there again.
I live here in the Islands, and am glad so many outsiders are fed up with the local greed and disconcern for the environment.  I love this place but the quick dollar has cast an evel cloud over sunny beachs, I hope this can change things


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