Starbucks contradictions irk caffeine addict

Brewing my own lately — Thu, 03 Apr 2008 14:48:22 GMT

2 Comments:
1-for the author, if you are having a hard time trying to figure out how to pay for your children's college, begin with taking the $5/day you are spending on coffee and put it in an interest bearing account.
2-for Startbucks, if you are truly trying to encourage consumers to use your refillable travel mugs-make them more affordable. $15 for a mug that yields a 10 cent discount is not encouragement.

Starbucks contradictions irk caffeine addict

Barbara Foriest — Thu, 03 Apr 2008 14:52:30 GMT

Altogether funny, damning and thought-provoking!

Starbucks contradictions irk caffeine addict

Sheri Buckner, Chicago, IL — Thu, 03 Apr 2008 14:56:00 GMT

Hey Don,
If you're trying to figure out how to pay for college for your kids, how about not going to Starbucks. You'll save $30-$50 bucks a week for your kids' college, and you won't have to worry your I'm-concerned-about-the environment-but-I'm-not-going-to-do-anything-about-it-myself-except-complain-about-Starbucks self any more. Honestly, it's people like you that drive me nuts. Shut the 'f' up or start making a real effort. "I'll die without Starbucks" — No you won't. You'll find an alternative.

Starbucks contradictions irk caffeine addict

Sara, Lynden, WA — Thu, 03 Apr 2008 15:00:36 GMT

The one thing that might work is an economic incentive. If Starbucks is spending twice what it needs to on paper cups by double-cupping, it can afford to offer cash incentives to reduce the waste, and at the same time, incease its "green-ness."
First, Starbucks could do a 1-2 month promotion: $1 off each drink that's served in the customer's own container (and think how many extra Starbucks mugs they'd sell in the first month). Then, going forward, increase the BYOC discount to 50 cents per drink, because 25 cents is obviously too low to matter to most Starbucks customers.
Combine the customer incentive with a fine for baristas caught automatically double-cupping when the customer doesn't ask.
I believe Starbucks consumers are mostly in favor of taking action to help the environment, but most of us don't realize how our little daily habits are a BIG obstacle to making real change.
But, most people pay attention to cash.
So...Starbucks could do some environmental good by helping people to change their habits and also do some economic good for themselves by cutting their cost for paper cups.

Starbucks contradictions irk caffeine addict

Jonny B, STL, MO — Thu, 03 Apr 2008 15:00:45 GMT

If you'd like to figure out how to pay for college (for two), you might stop blowing ~$150 a month at starbucks. Stop wasting time trying to look/feel cool (or being your kids "friend") and be the adult that is responsible for bringing up children. If you must have a coffee fix, try the $0.99 cup at Mcdonalds!

Starbucks contradictions irk caffeine addict

Brett Howlett, St. John's NL — Thu, 03 Apr 2008 15:01:17 GMT

It is too bad you don't have Tim Hortons in your state. They only use one cup and its cardboard. It is the best coffee around. Not as strong as Starbucks but tastes much better.

http://www.timhortons.com/

Starbucks contradictions irk caffeine addict

Phil Kalberer — Thu, 03 Apr 2008 15:01:18 GMT

You could afford to send your kids to college by making your own coffee. Starbucks needs double cups because they burn--high degree--the coffee.

Starbucks contradictions irk caffeine addict

titi — Thu, 03 Apr 2008 15:01:57 GMT

Beautiful!Beautiful! Very Beautiful article.

Starbucks contradictions irk caffeine addict

Phil Kalberer — Thu, 03 Apr 2008 15:02:04 GMT

You could afford to send your kids to college by making your own coffee. Starbucks needs double cups because they burn--high degree--the coffee.

Starbucks contradictions irk caffeine addict

Jane, Providence, Rhode Island — Thu, 03 Apr 2008 15:04:10 GMT

O.k. so I admit this post has nothing to do with Starbucks reducing their carbon footprint, but...there is another practice at Starbucks that has bugged me for a long time that I do not think many consumers know about. I too am a caffeine junkie and often order a triple skim grande latte. I also sometimes order a quad Venti which was how I came to discover that a regular grande and a Venti latte have the same number of shots in them - 2. The only difference in the Venti is more milk (which by the way you can get for free at the "fixing counter"), oh yeah and more money! I was under the assumption that the Venti would have three shots normally and that when I ordered a quad they would charge me for one extra shot not 2. However this is not the case. When I asked, they said it was a "taste" issue. Apparently, 3 shots taste funny in a Venti. I for one would let the consumer decide this and not have them pay more for a little extra milk!

Starbucks contradictions irk caffeine addict

Amy K Alba Texas — Thu, 03 Apr 2008 15:06:05 GMT

I love it! Common Sense isn't common. I worked in a coffe house and we never had an an issue. Paper cup and sleeve for all carryout coffee. No one ever complained or burned them selves. I love my coffee but I just brew my own at home put my favorite creamer in it and only spend about .50 on each cup. And I use store bought styrofoam cups so I too am bad for the enviroment! No second cup and no sleev.

Starbucks contradictions irk caffeine addict

Stephen Waugh,Laguna Niguel,Ca. — Thu, 03 Apr 2008 15:08:07 GMT

I would be more concerned about Starbucks changing policy on latte's containing milk will now get non-fat, as opposed to whole milk. It has now been revealed that non-fat milk causes prostate cancer in men.

Starbucks contradictions irk caffeine addict

John Shay — Thu, 03 Apr 2008 15:08:48 GMT

Stop your blathering and just bring your own mug or ask the barristas to only give you one cup!

Starbucks contradictions irk caffeine addict

Gerard F, Summit NJ — Thu, 03 Apr 2008 15:10:20 GMT

College fund tip: Stop spending $2,500 a year on Starbucks.

Starbucks contradictions irk caffeine addict

Jim, Forest Lake, MN — Thu, 03 Apr 2008 15:11:34 GMT

In my coffee house - we have one sleeve that fits the 12, 16 and 20 oz cups. It is made from recycled paper/cardboard and keeps your hand from getting burned. Thus, we only need to use one cup with a sleeve. I do not understand the continuing double cupping at Starbucks at all. There are plenty of options with the use of a sleeve. I think they must be afraid the sleeve will cover up their cup logo. Now it will take three years to move the logo so it says above the sleeve.

Starbucks contradictions irk caffeine addict

Steph Walther, Sierra Madre, CA — Thu, 03 Apr 2008 15:11:35 GMT

Let's see. You make "at least ten trips a week to Starbucks" and you're worried about their carbon footprint. You must spend at least $40-$50 a week - over $2500 a year - for coffee, plus gasoline for at least 520 annual trips to Starbucks, and you're
"trying to figure out how to pay for two kids to go to college." Wow. The dilemmas of the modern world.

So now that I've read your environmental impact column, I can't wait for the one on fiscal responsibility.

Starbucks contradictions irk caffeine addict

Bruce, Upper Peninsula, Michigan — Thu, 03 Apr 2008 15:11:48 GMT

Hey! We have one of the biggest gardens in the country, we grow trees. We want you to use them for paper coffee cups so we can feed and clothe our children. Next time you get double cupped say thanks for using Americas's renewable resources.

Starbucks contradictions irk caffeine addict

J. D. Urbana, IL — Thu, 03 Apr 2008 15:12:39 GMT

Starbucks should check out the chain of coffee shops, Espresso Royale, I never get a double cup from them, not even for a small coffee, perhaps because their sleeves fit every cup size...technology can't be THAT hard AND they use recycled paper products. I have to admit the one ugly truth,however-I like Starbucks coffee better. Sigh. Nothing is perfect. Thanks for the story!

Starbucks contradictions irk caffeine addict

Tree — Thu, 03 Apr 2008 15:14:13 GMT

I knew someone who worked at a Starbucks in Chicago. He told me they took all the recycled materials and dumped in the regular trash bins behind the store where no one could see them.

If you want to help the environment, don't go to Starbucks! It's bad enough they refuse to use fair-trade coffee but is anyone lame enough to think that by using a regular coffee cup is going to help? Give me a break.

Starbucks contradictions irk caffeine addict

Java Jane — Thu, 03 Apr 2008 15:14:18 GMT

And why doesn't Starbucks have recycling recepticals in its stores? The paper cups are recycleable, as are the plastic lids - so why are we throwing them all away?

Starbucks contradictions irk caffeine addict

Ross McLaurin — Thu, 03 Apr 2008 15:14:29 GMT

drop the serving tempature of the coffee to an acceptable, will not burn your fingers off level; do not fill the cup to within 1/100000 inch of full; make the cup corrougated at a thickness of 2/3 of a regular cup with the sleeve (forget the double cup!)that saves 1/3 up front; increase recycled paper content to 50%. Adding a small % of bio-degradable sealer to the two outer layers of the cup should help retard the wicking of the liquid through the cup.
The time and money allegedly spent researching this relatively simple matter would have been better spent replanting trees, many more trees than they are now consuming.

Starbucks contradictions irk caffeine addict

Dan Irizarry San Juan PR — Thu, 03 Apr 2008 15:17:27 GMT

Mr.Teague,
The solution to your college tuition problem is right in front of you. Switch to plain old coffee, or better yet, kick your caffeine habit altogether. I figure a $60-70 weekly savings, or $3120-3640 a year. Cut back on red meat and you could probably add another $1500 yearly to that college fund. Think about it!

Starbucks contradictions irk caffeine addict

Bill Jelenko, Cochranton, Pa — Thu, 03 Apr 2008 15:17:56 GMT

I'm not into the Starbucks thing. (There's no Starbucks here, but until recently I was in NYC where Starbucks is omnipresent.) While I admire and respect their take-over method, I detest them for it.

After reading about a third of this article - sorry, but at about the 8th paragraph I was overcome by the MEGO Phenomenon (Mine Eyes Glaze Over) - and skimmed the rest.

Starbucks is iconic and I've felt vaguely uncomfortable about not being into it's thing. So I want to Thank You for this article because now I'm really glad I'm not into the Starbucks thing.

Starbucks contradictions irk caffeine addict

DMoney — Thu, 03 Apr 2008 15:19:21 GMT

Unless you get to file your coffee expenses, the best way to start putting your kids through college might involve substitution. (Buy your famous coffee at the grocery store and brew it yourself). 10 trips a week, 52 weeks, 4 bucks (min.) per trip=2080 bucks per year. Over 18 years, even a bad mutual fund could put one kid through college. Maybe Starbucks should put your kids through college!

Starbucks contradictions irk caffeine addict

Cathy, Duluth, MN — Thu, 03 Apr 2008 15:20:08 GMT

You may be confused because Starbucks is greenwashing. It will advertise that it is "green" and do some green things, but it hasn't really made the commitment to establish the greenest possible processes and to work toward sustainability. Very, very few large corporations have.

Starbucks contradictions irk caffeine addict

Jaymee Elder — Thu, 03 Apr 2008 15:20:21 GMT

I have only been double cupped when they have been out of the sleaves or if I request it. Due to my grande extra hot skinny vanilla latte
I need coffee!

Starbucks contradictions irk caffeine addict

Day, Chicago, IL — Thu, 03 Apr 2008 15:20:20 GMT

I must say I have never been "double-cupped" at Starbucks, and I'm in there about as often as the author and my usual order is a tall peppermint mocha "extra hot." I do like the cup sleeves as the cups can be hot, but if this is all about insulating the cup because it's too hot to hold, can't they make cups with those handles that can be folded out from the side of the cup? They come like that in the packages of cups one buys in grocery stores (or maybe they don't anymore--maybe the handle broke off a cup one day and someone scalded himself and sued the cup manufacturer, thus making the handles a dangerous liability and a threat to conservative society?). Then everyone has the option of cup no-handle no sleeve/cup no-handle with sleeve/cup with handle

Starbucks contradictions irk caffeine addict

Jill U. Poughkeepsie, N.Y. — Thu, 03 Apr 2008 15:26:25 GMT

As a barista of Starbucks I understand your situation. Let me just say that it is NOT Starbucks' policy to double cup on ANY drink. I don't care what barista you talk to. We were instructed to always give one cup and a sleeve to every drink. It was a practice for a while to use two cups and a sleeve for hot teas b/c the water is 200+ degrees. Some baristas took it upon themselves to use this "rule" for other drinks that were mainly hot water i.e. Americanos. It then morphed into a free for all, everyone gets two cups and a sleeve kind of thing. It has recently been reinforced by the Corporate big wigs to only use 1 cup and sleeve for all. Which was the rule to begin with however like I said had changed into a wasteful, you're getting 2 cups so deal with it kind of thing. So to put a very long comment short (too late). For the most part you are supposed to get one cup and sleeve, however there are some people who refuse to conform. These are the same jerks that pretend you dont know what you mean when someone orders a small or a medium. We know! they're just being annoying, and causing headaches for everyone else.

Starbucks contradictions irk caffeine addict

karen, Maumee, Ohio — Thu, 03 Apr 2008 15:30:05 GMT

You guys are all so funny. Make coffee at home and take that with you in a regular coffee cup. I put my kids through college (2) of them and paid cash for my half (their dad who owns a condo in Florida and a $200K house here AND who has a wife who makes $100K a year took out a loan!!). Why oh why would you go to Starbucks??? Plus it is horrible coffee. I had it years ago in Seattle and thought little of it then.

Starbucks contradictions irk caffeine addict

Kalei Kim, Provo, UT — Thu, 03 Apr 2008 15:30:38 GMT

Just kick the habit- then you don't have to double cup, single cup, waste gas going there, nor complain about it....

Starbucks contradictions irk caffeine addict

Mrs. G., Dixon, CA — Thu, 03 Apr 2008 15:30:46 GMT

Leave it to a huge corporation not to care. I believe that most of what these big companies say about saving the world is full of hot air, just a marketing ploy to suck in consumers. And, I am sure that quite a few of those consumers are no better than the big companies. Environmentalism is the new trendy buzz word. Why would people care about a second paper cup, when most people don't even try to use a gallon less a week of gas? (notice that a lot of Starbuck's have drive thru windows) Wonder why we are fat? Our local, family owned coffee house uses a cup design that has a protective outer layer, no second cup and no extra protective sleeve (AMAZING!)
The question for Starbucks is... do they really want to practice what they preach? Probably not.

Starbucks contradictions irk caffeine addict

stirling GULFPORT,MS/USA — Thu, 03 Apr 2008 15:38:17 GMT

I myself don't use starbucks we have PJ'S from New Orleans paper cups in three different sizes w/ one sleeve that fits them all. Yes I have three starbucks with in easly distance PJ's just makes better coffee at a better price :-)

Starbucks contradictions irk caffeine addict

Samantha, Delmar, NY — Thu, 03 Apr 2008 15:40:50 GMT

I pick up Starbucks lattes for my boss and myself at least once a day (and have been for about a year). I have never, ever, been double-cupped. However, the article does make me want to start bringing my own mug - I do own one, but forget it constantly.

As for everyone who suggested brewing at home...and I have tried to make my own lattes with the cappucino machine at home...it does not taste nearly as good as Starbucks. Not even close. If I must have a vice...why not let it be my Starbucks addiction?

Starbucks contradictions irk caffeine addict

Mark Adams, San Jose, CA — Thu, 03 Apr 2008 15:41:01 GMT

Gee, just bring your own darn mug. I've been using my own mug for years. In time, it becomes a habit. Coffee is hot, and I don't blame Starbucks for double-cupping, sleeving, etc. If you're concerned about the environment, bring your own mug. The last thing I want to read is this smug article.

Starbucks contradictions irk caffeine addict

Sam P Dallas, TX — Thu, 03 Apr 2008 15:41:58 GMT

Quote- "I would be more concerned about Starbucks changing policy on latte's containing milk will now get non-fat, as opposed to whole milk. It has now been revealed that non-fat milk causes prostate cancer in men."

That is total crap. What scientists found was that whole milk helped fight prostate cancer where other milks didn't. They haven't figured out why, just a causal relationship. That in NO WAY can be defined as skim milk causes prostate cancer. Don't spread lies about food, the average person is already too ignorant about nutrition as is.

Starbucks contradictions irk caffeine addict

Geo, BC — Thu, 03 Apr 2008 15:43:35 GMT

Perhaps a cup made three-times heavier using three-times more paper than a regular cup would solve the problem. Sure it would be less eco-friendly, but it would sound better to say they're using one cup instead of two.

Or could it be that double-cupping is the most eco-friendly way to serve a hot beverage?

Starbucks contradictions irk caffeine addict

JM- Southern California — Thu, 03 Apr 2008 15:43:42 GMT

I used to work at starbucks as a supervisor and from experience I can tell you that even if a new and improved cup is used, double-cupping will still continue. Why? Because of the guests. Almost every day guests ask for a second cup whether it be on an americano, a lattes, or even a frappucino (yeah I don't get it either). Guests also often ask for the largest bag for their single muffin. Starbucks has a just say yes policy and if the rules tell the baristas to use one cup but them customer says two ( even three sometimes) guess how many cups they'll get. And as for the cups made from 10% recycled material, they get thrown away with the regular trash in every store I've ever worked at. Some stores have tried to start a recycling program but it a volunteer, single-store effort and the baristas had to be the ones to travel to and from the recycling plant two cities away, on their off time without reimbursment. Needless to say the recyling effort did not last long. So please don't blame baristas because they truely want to help. This issue and many others can only be fixed if the corporate leaders decide it is a lucrative enough investment.

Starbucks contradictions irk caffeine addict

MITmike Granada Hills CA — Thu, 03 Apr 2008 15:43:51 GMT

This is all about not seeing the forest for the trees, or the other way around. One previous comment made the real point: trees are a renewable resource. The trees used for paper are not old growth; they are all planted and grown for the purpose of making paper. A growing tree (especially a young one vigorously growing, as opposed to old growth) "freezes" carbon, keeping it out of the atmosphere. (Of course, the real real point is that CO2 has absolutely nothing to do with the miniscule global warming that may or may not be occuring and may or may not be good or bad. Natural water vapor has far more effect and, besides that, our warming/ cooling cycles are caused by sun fluctuations.)

Starbucks contradictions irk caffeine addict

Dave Mishem — Thu, 03 Apr 2008 15:45:20 GMT

Want to reduce your carbon footprint? QUIT BUYING OVERPRICED COFFEE!!! How about actually using those things called "water fountains" they have all over the U.S.? I have never gone thirsty while flying or driving - and I don't spend a ridiculous $5 a cup on coffee.

You're bound to generate about as much sympathy from the general public as someone who's upset their crack dealer doesn't have a recycling program for the plastic bags...

Starbucks contradictions irk caffeine addict

booklover942, Cranford, NJ — Thu, 03 Apr 2008 15:45:43 GMT

I don't recall reading anywhere in the article where the author asked for advice on how to pay for college. It was a funny aside only. Concentrate on the main topic of the piece which was, why the heck Starbucks uses two cups! Reusing them at home is a good idea. Great article!

Starbucks contradictions irk caffeine addict

Gregg Gianopulos, Peabody, Ma — Thu, 03 Apr 2008 15:45:48 GMT

I brew starbucks coffe at home, I really am partial to their African coffees which I can't buy anywhere else. I brew one 16 oz cup and carry it with me. Then if I want coffee during the day, I have my cup, and carry it with me. By doing this I not only save the gas to drive to starbucks, but I save myself money for my daughter's college, and I avoid the whole paper cup issue. I've reduced my 10 trips a month to the store front to about 2.

If I know it's going to be a long day, I sometimes fill a starbucks thermos and carry it along for the day, to avoid the extra trip.

Starbucks contradictions irk caffeine addict

Crystal Meisner, Whitewater, CA — Thu, 03 Apr 2008 15:47:20 GMT

Solution to Starbucks?
Don't go there. Need caffeine when you're not home? ARCO AM/PM, 7/11, Circle K, Chevron, Mobil, Shell - ALL have coffee dispensing options, and it's only $1.49 on average for a 24 oz. cup. Bring your own mug? It's only 99 cents!!! Geez man - get out of your "I'm a 42-year old dad who wants to feel cool" mentality and into the "I'm a man, I can take responsibility for making my own coffee, being economically and ecologically frugal, and gee, I can save for my kids college, too!" mind set. I challenge all Starbucks-a-holics to do the same.

Starbucks contradictions irk caffeine addict

Annie B. — Thu, 03 Apr 2008 15:48:27 GMT

Hey everyone, when you stop indulging on things that YOU don't need to do, you can lecture Don on fiscal responsibility. Don't be so angry.

Starbucks contradictions irk caffeine addict

Jessica, Ft. Lauderdale, FL — Thu, 03 Apr 2008 15:48:42 GMT

I agree with Sara from WA. Cash incentives are the way to go-don't you think all of us would like to help save the environment and save a little cash on our daily fix? No one wants our earth to go to waste. I also think that Starbucks should have recycling bins! Mostly everything we put in their trash is either paper or plastic! PS-My office thankfully has recycling bins, that's where my coffee cups go!

Starbucks contradictions irk caffeine addict

Sandi A, Puyallup, Wa — Thu, 03 Apr 2008 15:49:17 GMT

I loved everyword, Yeah I have felt the same ( but with 4 kids) To say thinking of a way to do collage does not mean you have no plan again I understand. I love starbucks and 'treat' myself as often as I can. Ya wanna go green? want to sell more 'starbucks' cups offer a better deal .10 hah are you kidding that does not cover the tax.... try $1.00 off or better yet 25% hey theres an Idea that would cover tax and make it worth my while. oh rambling again tiz time for another cup o'joe.

Starbucks contradictions irk caffeine addict

Steve D. Independence, MO — Thu, 03 Apr 2008 15:49:55 GMT

Wow, Whats wrong with this planet? When did paper cups become news worthy? Did someone already write the nit on 2 ply toilet paper and how I feel better about myself when I use name Charmin? Do your friends think your cooler now that you put generic toilet paper in a charmin wrapper? WTF? A Starbucks the single most "Captain Trendy Badge". Go back to Starbucks and pretend you are writing something important on your laptop.

Starbucks contradictions irk caffeine addict

Suzie Q Ogden, Utah — Thu, 03 Apr 2008 15:51:04 GMT

I own a traveling mug, and do refills every time I buy coffee out, which comes to about twice a month because WHO CAN AFFORD STARBUCKS yikes!...at the local Chevron, or the LOCAL coffee shop. At the Chevron it saves me half the cost, from $1.29 to .59. At the LOCAL coffee shop, it savees me the same dime that it would at Starbucks, but when I buy from the local coffee shop, I'm supporting a local business.

Starbucks contradictions irk caffeine addict

Howard Lang, Sugar Land, TX — Thu, 03 Apr 2008 15:51:48 GMT

Why is the use of a paper cup better than a styrofoam cup? The plastic cup is a much better product in that it keeps the coffee hotter longer and doesn't burn your fingers. Also, a cardboard wrapper is unnecessary and you only need one cup. Just think of all the trees that can be saved. Plastic is recyclable also and we have a plastics recycling industry right here in the good old USA.

Starbucks contradictions irk caffeine addict

Llew — Thu, 03 Apr 2008 15:55:21 GMT

As a coffee drinker and architect who designs restaurants the real issue is not that Starbuck's can't seem to get it's barristas's do stop double cupping, let's get real here, it's that consumers will get what they want if they are willing to pay for it. If you are so concerned about Starbucks double cupping, say something or better yet don't go there. When sales drop they'll figure it out won't they.

Starbucks contradictions irk caffeine addict

Kristin M, Florida — Thu, 03 Apr 2008 15:57:02 GMT

I think what nobody realizes here is just how cheap Starbucks is; that's why they won't waste time (which thus wastes money) on inventing new thigns for the store.
I've been at starbucks almost 2 years, and in my training, we were told to double cup teas and americanos, because the hot water (should be) between 190 and 195 degrees. Instead of asking for some ice cubes, most customers ask for a double cup.
And then I get the lovely customers who ask for a double cup coffee with a sleeve, and then when I put the drink down, they throw the sleeve down. (!!)
I also have quite a problem with Starbucks and recycling. Granted, I work at a licensed store, but I think it still applies. All of the recyclable milk cartons we use, and carboard we throw out is just that- thrown out. We have no receptacles for recyclable products. How can Starbucks say they're going green when they throw everything away?
And I'm sorry, but if your life is so pathetic that you make ten (TEN) trips to Starbucks in one week- maybe you should rethink your priorities? Latte or future for my child? Invest the money you're wasting on not-so-green Starbucks in a fund for college. Dunkin donuts, badass coffee, folgers- there are choices out there!
I guess I sympathize with you though. If I drank the stuff I sell, I'd probably be just as addicted to the burning hot bitter taste of coffee that is supporting the family of the CEO, but not the ones who cultivate the beans.

Starbucks contradictions irk caffeine addict

Mylene, Seattle, WA — Thu, 03 Apr 2008 15:59:05 GMT

How come TULLY'S COFFEE can provide FULLY COMPOSTABLE cups but not Starbucks?

Starbucks contradictions irk caffeine addict

Sarah, Los Angeles, CA — Thu, 03 Apr 2008 16:01:43 GMT

I've never been double-cupped at Starbucks, and I go there every day (to many different stores in my city). The sleeves work fine. At places like Tim Horton's I have to ask them to double-cup because they don't use sleeves. Starbucks - the company - has it right... they just need their store managers (wherever you've been buying your coffee) to enforce their policies a bit better.

Starbucks contradictions irk caffeine addict

Garrett, CA — Thu, 03 Apr 2008 16:01:55 GMT

I also am a 10/week Starbucks consumer, and would like to note that I purchased a refillable travel mug so that I could cut down on my paper cup use. At the time I purchased the largest travel mug that Starbucks sells, assuming it would contain my daily drink, Venti Mocha, 20oz. However, on my next visit I made an interesting discovery, the travel mug I purchased was actually only 16oz, not 20oz as I assumed.
Since then I check every Starbucks I visit (50-100) and have never once seen a reusable travel mug for sale larger than 16oz. So I must ask, why no 20oz travel mugs?? Just my observation.

Starbucks contradictions irk caffeine addict

John K. — Thu, 03 Apr 2008 16:03:38 GMT

Great message, embedded in a funny story. I'd like to see another Nortwest-based company get some ribbing: Costco. I was in there last weekend and was floored to see a credit card-sized gift card to a local ski resort encased in that impossible-to-open plastic packaging. This 2"x3" card now measured approximately 6"x10"! Instead of fitting several thousand into one box, maybe 20 did. So not only did we have to throw all that plastic away after gashing our fingers trying to open it, but how many extra cardboard boxes had to be produced to handle this inefficiency? I'd like to see us all chide big corporations into curbing this behavior, like Mr. Teague just did.

Starbucks contradictions irk caffeine addict

Jane Doughty, Temple, Texas — Thu, 03 Apr 2008 16:03:53 GMT

Go to McDonalds! Their coffee is very good and a large cup is around $1.50. (Seniors can get a small coffee for only 50 cents!)

Starbucks contradictions irk caffeine addict

W.F. New York, NY. — Thu, 03 Apr 2008 16:03:56 GMT

I happen to enjoy Starbucks greatly. I do not consume it on a daily basis, however, I have found that thier coffee to be the best one around. It happens to be strange that the Starbucks you visit keep double cupping. Note that most Starbucks do not any in many you are encourage to make use of your "personal cup" wheter is a mug you bring in or use the ones found behind the counter. I would recomend to many of you to do futher research of the company and their practices. Their website is filled with information. I would also encourage any one to read, Pour Your Hart in to it. How Starbucks built a company one cup at a time by Howard Schultz and The Starbucks Experience, 5 Principles for Turning the Ordinary into Extraordinary by independent market analyst, Joseph A. Michelli.
These two books explained many of the practices, triumphs and errors of the company and the changes made to correct them.

Starbucks contradictions irk caffeine addict

D Nat, Northridge, Ca — Thu, 03 Apr 2008 16:10:57 GMT

Its amazing how many people are focusing on the "college part" of this story... I, like you, am at either starbucks... coffee bean... petes...etc at least once a day. I actually have not recieved a double cupped drink in many years from starbucks! I do agree with you though, that Starbucks should do more to create an incentive for people to bring their own cups... I personally try to get a real mug when I know I will be sitting in the store.

Starbucks contradictions irk caffeine addict

aron, toronto, on — Thu, 03 Apr 2008 16:12:30 GMT

While I typically stick to a single cup and sleeve, and am aware of the environmental (and economical) benefits, there are some instances where I have enjoyed the (guilty) pleasure being double-cupped by the barista. Let me explain...

In my opinion, one of the largest benefits to having a double cup is the increase in rigidity of the cup. Yes, the sleeve insulates and protects my hands from the hot drink, but if I'm walking around with my coffee, I've accidentally squeezed the cup too hard (for example, when someone bumps into me), and spilled some on myself. I've noticed, when a barista does give me a double cup, it's much easier to avoid any spills due to squeezing and general wobbling of the cup. Perhaps they could design a cup that is stiffer, it might alleviate some people's concerns (it would alleviate mine).

Just my two cents.

Starbucks contradictions irk caffeine addict

Keelie, Columbus, OH — Thu, 03 Apr 2008 16:13:46 GMT

Oh people, leave him alone.
I would rather see someone get their kicks from drinking coffee than to see them buying two packs of cigarettes a day.
He said if he was double cupped he would USE the darn second cup at home!!!
"quit drinking coffee and your kids can go to school..." Shut up, it's not that easy, a vice is a vice. I am sure that the kids from 4h who go around and pick up trash on the sides of highways and roads get 50x more cigarette butts than they do disposable coffee cups.
Find something else to get mad about other than someone's coffee addiction and how they are going to send their kids to college. At least he is making the attempt to help his kids! A lot of us do it out of our own darn pocket!!!

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Mark L. — Thu, 03 Apr 2008 16:13:47 GMT

I am also an architect and Starbuck's is "green-washing" their space and the environment. Look at all the incandescent lighting and accent lighting. They don't use efficient lighting, have numerous decorative fixtures and they use too much of it.

The coffee just isn't that good either.

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Heidi France, Forest Park, GA — Thu, 03 Apr 2008 16:15:12 GMT

The best thing to do is just not go to Starbuck's! As a true coffee snob, it disturbs me that the masses flock to Starbuck's like cattle when they serve stale, over-roasted coffee and most times can't even prepare espresso drinks properly. If you live in the midwest, I encourage you to look for a Dunn Bros. Coffee. They roast their beans in store each day. Once you have fresh roasted coffee you won't settle for anything else. Try searching the web for an independently owned coffee roaster in your area and support them rather than the evil empire.

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Dee — Thu, 03 Apr 2008 16:16:23 GMT

Whenever I go to Starbucks, which is often, I ALWAYS ask that they refrain from double-cupping my order. Not only do they double cup my order anyway, but when I say a single cup is better for the environment, they tell me they simply must double-cup, or "they will get in trouble." (huh?) Then when I ask about recycling all of the milk containers they use every day, they say they don't recycle. The reason they give for not recycling is amazing. "It's too much work."

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Geo Trevino San Antonio, Texas — Thu, 03 Apr 2008 16:26:00 GMT

I take my own cup to Starbucks. Why use their cups when all I do is wash it after I get through and put away for the next time. I bought a cup that was on display and I get a discount eveytime I buy their coffee.

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Jen, Columbus, Ohio — Thu, 03 Apr 2008 16:26:16 GMT

Quote- "I would be more concerned about Starbucks changing policy on latte's containing milk will now get non-fat, as opposed to whole milk. It has now been revealed that non-fat milk causes prostate cancer in men."

The other crap part of this quote is the change to non-fat. They've changed to REDUCED fat as the standard, which is 2%. Whole milk is 4%.

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Rev. Dr. S. J. Gonzalez, Hammonton, NJ — Thu, 03 Apr 2008 16:26:21 GMT

Well I don't offten get hot drinks at Starbucks (fraps are my thing)so the "double cup" does not effect me, however I have noted that for whatever drink one orders the Baristas "pour" two(2) shots, should your drink only require one(1) the second is poured away down the drain! Why?

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Jen, Columbus, Ohio — Thu, 03 Apr 2008 16:27:30 GMT

The other alternative in most cities is Caribou Coffee. I promise you that they recycle cardboard and anything else that is recyclable.

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J Moore Bremerton Washington — Thu, 03 Apr 2008 16:31:53 GMT

"Real Friends Don't Let Friends Drink at Starbuck's" -bumper sticker seen around town.

Shop local and support your neighborhood barrista - they will make your coffee exactly how you like it (no pre-measured shots there), single cup it, and be way more cool than corporate America. After a bit they will even remember who you are and you can simply walk in and nod (bliss on nonverbal mornings) AND you will supporting the local economy.

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Nichole McDonald Albuquerque New Mexico — Thu, 03 Apr 2008 16:32:20 GMT

Starbucks could offset their carbon foot print by donating to carbonoffset.org. They could also go solar. 10% recycled matterial who cares? That's almost nothing. There are no recycle bins here in New Mexico. I think I'm disappointed that we continue to support a company who does little to nothing to support us back. Thanks for the information

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Scott — Thu, 03 Apr 2008 16:36:04 GMT

Nobody seems to have noticed Bruce (of Michigan)'s post, which I think is thought-provoking.

We complain about the environment, we also complain about jobs.

But to play devil's advocate:
Growing trees in Michigan (thanks Bruce) does put Americans to work - and it provides a financial incentive (the most effective type of incentive around) to PLANT TREES. Can't sustain forests without new trees. More trees growing = more trees gobbling up the dreaded CO2. Might be a wash as far as the carbon footprint, since it takes CO2 to cut the trees down and transport/mill them into paper, but carbon-neutral solutions are neutral, and if a guy can feed his family and you don't burn your fingers in the process, there's a net gain.

And if Don wants to buy overpriced coffee to help some Barrista put her kids (or herself) through college, isn't that OK, too? As long as the Barrista remembers to stop by the newsstand and buy a paper with his column in it, of course! ;)

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Spiros Boston MA — Thu, 03 Apr 2008 16:37:33 GMT

I Dont care about Starbucks trade policys. I never went in their shops. I drink 4-5 cups a day
Spiros

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Douglas Brown — Thu, 03 Apr 2008 16:40:01 GMT

I can think of more important things than double cupping issues. Seems to me that there are better ways to spend time. As far as college for your kids? I agree with the people that encourage you not to buy so much of starbucks way over priced java. Good luck with the college!

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Christie Seattle, WA — Thu, 03 Apr 2008 16:42:08 GMT

And don't forget that Starbucks refused to make contributions for out troops in Iraq...that in itself should be enough to lose business! Starbucks is a corporation trying to profit. End of story.

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Roger L Fort Worth, Tx - Life's too short to live in Dallas — Thu, 03 Apr 2008 16:42:27 GMT

I never buy Starbucks anymore, one kid in college plus myself. However, about 10 years ago I bought two leather sleeves at Starbucks. I keep one in each car so I can take it in or put it on my cup in the car. It even works with "imitation" coffee cups and advertises for Starbucks with their logo branded on the side. Wonder why they don't still have them? Leather?

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Julie Lamb, Seattle, WA — Thu, 03 Apr 2008 16:42:54 GMT

Large corporations who say they are working to be socially responsible are, ultimately, knowingly deceiving us. They are legally beholden to their shareholders, not the their customers. Starbucks is greenwashing, to be sure, and for that reason will never again get my business (I was a loyal customer back in the days when they were one store in the Pike Place market in Seattle, and still sold, yes it's true, drug paraphernalia). If we want the one-cup-only issue to take hold, we need to convince their shareholders to crack down on the company's wasteful and expensive practice. BAM. Instant change. Follow the money.

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dennis emerine — Thu, 03 Apr 2008 16:43:08 GMT

I Quit coffe in 1988! I did some reading on tea's and green tea contains 80% less caffeine than coffee That is what i do every day! Also an asprin a day since 1988. I do not do fast food or starbucks! I am also into amateur radio which benfits mankind (www.arrl.com) I was one of many to gather signatures for no smoking in OHIO! It took me 3 days to go without coffee. I never smoked! I really do not care what people think of me! I have had 15 bithdays in my life( feb.29) My doctor asked me what i am on(vitamins) I can out bike(bicycle) most 30 and 40 year olds! 73's to all of you N8PPR

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Mary Geddes, Cockeysville, MD — Thu, 03 Apr 2008 16:45:42 GMT

Why does the coffee have to reach the surface temperature of the sun before it's served? If it's going to burn your hands it will burn your lips so lower the temperature and use one cup - no sleeve.

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Julie, Washington, DC — Thu, 03 Apr 2008 16:47:38 GMT

Never mind the double cupping. Why do they leave the faucet behind the counter running constantly?

To the people complaining that reusable mugs cost too much--you don't have to buy them at Starbucks. There are plenty of cheaper ones elsewhere.

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Matthew Baugh — Thu, 03 Apr 2008 16:48:23 GMT

The only "green" Starbucks is washing is the cash they pull in from the suckers like you that have bought into their whole "our coffee is better and cooler" thing they're selling, idiot-boy.

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Michelle, Portland, ME — Thu, 03 Apr 2008 16:48:35 GMT

Starbucks is one of the worst corporate greenwashers. Back in the day when I used to go there to study, I'd bring my own cup and the barista would use a plastic cup to measure everything out (they need the green lines) and THEN dump the whole drink into my travel mug. Yay- I've wasted a plastic cup and now I have a travel mug to wash when I get home.

I appreciate your bringing light to this issue but if it irks you so much, maybe you could cut down to, say, 8 trips a week. That'll show 'em.

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Tall is Small, VA — Thu, 03 Apr 2008 16:50:25 GMT

I've only been working as a barista at Starbucks for 7 months now, and we've already changed our policy 3 TIMES about double-cupping. When I started, no double-cupping. Then it went back and forth 2 more times. We're no longer double-cupping now because corporate finally made a statement about it. I still get several folks asking for double cups now, and as Starbucks trains us to do, I "just say yes." If your local Starbucks is still double-cupping your drink, they probably aren't following standards in other areas of the business as well. Either way, here's a little trick a gentleman that comes in every morning does: take that second cup from your double-cupped drink, and bring it back the next day to get a "refill" hot coffee. At my store, a refill hot coffee is only 53 cents! (we also have refills for iced tea)

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Sonja, Bakersfield, CA — Thu, 03 Apr 2008 16:53:37 GMT

I agree that Starbucks could do more to be "green". I have observed many plastic milk jugs being added to "trash" bag and disposed of like trash when they could be taken to the a local collection site for recyclable materials.

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C.L.L., Chapel Hill, NC — Thu, 03 Apr 2008 16:53:38 GMT

As a caffeine-a-holic myself, I really enjoyed this article! Starbuck's is a rare treat for me from time to time, but there's absolutely something to be said for curling up with a nice hot white chocolate mocha on a cold gray day, in spite of the price (I've never been double-cupped at my usual Starbuck's, and the cardboard sleeves are on the counter for the consumer to to take and use if they want, or not). Great article, and good luck on getting your next caffeine fix!

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Sonja, Bakersfield, CA — Thu, 03 Apr 2008 16:54:35 GMT

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Jessica Foth, Phoenix, AZ — Thu, 03 Apr 2008 16:56:05 GMT

Why does everyone hate on Starbucks? Everyone has an addiction. For some it's Starbucks. If they want to spend the money so be it. I am a barista and am a costomer more than I work. Let it go people.

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Jeanette Hitchman, Las Vegas, NV — Thu, 03 Apr 2008 16:57:26 GMT

Great article....I actually laughed OUT LOUD (LOL!). I had a similar addiction to Starbucks too. I have now officially boycotted them. Not because they double cup, have dread-locked baristas that also call ME dude (I'm female), but because I think their quality control stinks. I can order 10 Venti Vanilla Lattes with soy, and only about 4 are drinkable/edible. They either taste like raspberry, orange, or some other foreign flavor besides vanilla. I've contacted corporate numerous times and get a free coffee coupon (which you get at the store if they don't make your drink right anyway...so what's the point!) I stopped complaining because I simply don't go there anymore. With the money I've saved, I can pay off my car early I think...

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Irks — Thu, 03 Apr 2008 16:57:29 GMT

If you think providing a nutritionless, expensive, mildly carcinogenic drug to people will EVER be green, big tobacco has a marketing job for you.

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andben — Thu, 03 Apr 2008 16:57:40 GMT

Great prophetic article, truly practicing "freedom," as everyone else by fuming over his habit and the cost. I find it humorous when everyone posting here (at least 9 out of 10) are hypocritical. You all do something wasteful, whether it be driving to a place you can walk, i.e. a mile or less from where you live. Come on are you really so lazy you need to drive, I don't think so, consider it patriotic. Our soldiers are fighting and dying to stabilize a region partially responsible for the volatile energy system. Letting water run, while brushing your teeth, throwing trash on the ground the list could go on and on. Practice what you preach and preach what you practice. (As a veteran, I can now practice freedom of speech and other democratic values I fought to preserve without being able to exercise during my service.)

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Ray, Denver, CO — Thu, 03 Apr 2008 16:57:53 GMT

Oh, lighten up, Sheri. He was trying to approach the subject with a touch of humor. You obviously missed the humor, and chose instead to make Don an offender for a word. And your greener-than-thou attitude, while currently quite fashionable, really sucks.

And Kristin, some people go to Starbucks ten times a week, not because their life is pathetic, but because they enjoy it. If that bothers you so much, then quit working at Starbucks and get a job somewhere else. Do something you believe in, for a change. Life's too short not to.

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Michelle, Fort Worth, Tx — Thu, 03 Apr 2008 16:58:49 GMT

as far as the recyclable items are concerned Starbucks does not own the building that the stores are in. I know the store I work in has asked for a recycle bin and our landlord ignores our request. So that is a big reason why alot of stores may not recycle

As far as the double cupping it is the just say yes policy. I have many customers give me a look or ask for their second cup if I do not double cup the cup. Starbucks is doing the best it can right now. As well as going through huge changes. As our Ceo put it "we are putting our feet back in the mud." If any one has any idea go to the website Mystarbucksidea. com and let us know.

Also I read through these and someone said our coffee is not fair trade. If you ask any barista or go to the web site, you will find out that the coffee is fair trade. We use C.A.F.E practices with all of our coffees. Starbucks takes a lot of pride in that. So before you say something do your research.

Side note. We changed our milk yes. But it was to 2 percent milk in all drinks unless we are told otherwise. Not nonfat milk.

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Anna, Sacramento, CA — Thu, 03 Apr 2008 16:58:52 GMT

Great article...i'm currently trying to wean myself off of Starbucks to save some bucks (Gas isn't free!). As a former Barista, many customers preferred a double cup to a sleeve. Managers/Supervisors always tried to correct this action as the double cup (in their words) caused the cups to be unstable (especially the Venti size) and possible tip over. The sleeve was "better". Neither are really paper friendly.
I agree with the $15 travel mug pricing and the $.10 discount. There should be a larger incentive to bring your own cup. Lots of independent coffee places offer a larger discount on own cups. Maybe the 'Bucks needs to take a tip from the little guys?

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HOLLY MCQUEEN PORTCOQUITLAM,BC — Thu, 03 Apr 2008 16:59:12 GMT

DON
BRILLIANT ARTICLES AND FOR THE PEOPLE WHO ARE CONDEMING YOU FOR DRINKING A STARBUCKS WHILE TRY TO SAVE MONEY FOR YOUR KID'S COLLEGE FUND TELL THEM TO GET A LIFE I WONDER (WHAT THERE VICES ARE)?????

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Dan Harris — Thu, 03 Apr 2008 17:03:00 GMT

Here's a novel idea. Instead of $15 mugs, Why doesn't Starbucks sell a universal sleeve for $2 bucks made out of recycled plastic or rubber with true insulating properties that people could carry with them or store in there car, pocket or purse when not in use. It would be like a coozie. They could be branded them Starbucks or have artists come up with a variety of designs to offer customers a choice. Designer coffee in a recycled cup with a designer sleeve. If you bring your own sleeve you save 25 cents a cup and a donation would be made to a conservation charity.

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Deb Perry, Houston, TX — Thu, 03 Apr 2008 17:04:08 GMT

i really enjoyed your article, very funny! I moved to the US from Canada and really miss Tim Horton's. I am one of the people that spent the $15 on a Starbucks mug because they are really good travel mugs, they dont leak. I have used this mug for 3 years now, you should really go and get one.

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Kate, Chicago, IL — Thu, 03 Apr 2008 17:04:28 GMT

I guess I am an eco-terrorist... I always ask for a double cup. It keep the coffee hot a lot longer.I live in Chicago and have a couple block walk after I pick up my coffee.

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Jim, Baltimore, MD — Thu, 03 Apr 2008 17:07:10 GMT

Starbucks coffee is AWFUL! If you took an HONEST poll at the place with their face and voice disguised, I bet half would say they don't really like it, but it's "cool" to go there ... urgh.
PS - It sounds pathetic that the dreadlock guy calling you "dude" making you feel young, and how to afford college ... yada yada yada ... the best part of the article was the comments ... people are mean!

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Doug Peterman, Boulder, CO — Thu, 03 Apr 2008 17:08:56 GMT

I could chastise you for drinking at Starbucks so often but you already have 100 of those.

Appartently it is an issue with the cup design so why doesn't Starbucks use 20% recycled material in their cups? Or more, say 60%? Then we could double cup and still save trees by comparison.

Great writing, thanks.

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rclark, NYC — Thu, 03 Apr 2008 17:09:01 GMT

Hysterical!!

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Coffee Gal, Minnesota — Thu, 03 Apr 2008 17:09:03 GMT

I'm a coffee house owner, and I can tell you that we use non-CFC styrofoam because, amazingly enough, when you look at all the facts (energy to produce all the way to decompsoing) it really is a smarter choice for the environment; and it doesn't burn your hands! We're just a tiny place, but we do our best to conserve and recycle. When we bought our cafe one of the first to-do's was to get rid of the styrofoam. Then... We read a great article from Jamba Juice (yes, the big guy) about the studies they did on cups. And non-CFC styrofoam was the winner. Check it out on-line. To limit paper consumption, we also sell our brewed gourmet coffee for $1.00 if you bring in your own mug; and it doesn't have to be one of ours. As a consumer, think about what you are purchasing, how it's packaged, where is comes from, and who it comes from. It's up to all of us to be informed consumers, and to make the right choices.

And to get a better latte and save a few bucks for your kids' education, try a local coffee house. Odds are it will be cheaper, you'll get more personalized service, and probably a better cup of coffee.

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Las Vegas, NV, STEVE MADISON — Thu, 03 Apr 2008 17:09:09 GMT

CAN SOME ONE SEND ME STARBUCK'S EMAIL ADDRESS FOR THEIR RESEARCH AND DEVELOPMENT MANAGER?
I KNOW HOW TO MAKE A PAPER CUP THAT WILL KEEP PEOPLE FROM BURNING THEIR HANDS. THANK YOU

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Grace, Caldwell, NJ — Thu, 03 Apr 2008 17:10:40 GMT

You briefly touched on another issue with starbucks that I find to be quite disturbing. For such a presumed "eco-friendly" company, I was surprised to learn that most starbucks don't engage in any type of recyling whatsoever. Glass bottles, plastic milk cartons, cardboard boxes - all go into the same trash bag! How can we shed light on this issue and get them to RECYCLE!

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Tom L, Saint Louis MO — Thu, 03 Apr 2008 17:10:47 GMT

As several people have tried to point out using paper cups actually promotes the planting and growing of trees. Paper products are generally produced by fast growing farm trees and virtually never by cutting down old growth forest which is used for other purposes.

Recycling paper also uses chemicals, energy, and causes pollution.

The more paper needed, the more trees planted.

And, for all you doubters, I own a Pruis and my new kitchen will have all LED lights. So I'm green at home where it counts and not on my soapbox.

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Alicia, Salt Lake — Thu, 03 Apr 2008 17:11:15 GMT

Working for starbucks, It seems funny to me the amount of daily customers who have admitted spending $300 to $400 dollars a week on "Iced Venti NONFAT, Extra-extra-EXTRA Caramel Machiatto's" and ultra fattening pastries have the audacity to complain about the environment....
First of all, maybe you should be worrying more about your health.
Secondly, pulling up at a drive through window in your gas guzzling Hummer ordering drinks at an establishment which doesn't recycle doesn't seem like you care much in the first place.

Put your money where your mouth is, people. If you don't like spending money on the drinks, and if you are so inclined to bash the way in which a company is run, simply DON'T GO THERE.

"Addicted?" Why not try exersicing or running around the yard with those kids you've set aside for this "daily fix." I'm sure you could find just as much energy and well-being there as you could with a $2 cup of coffee.

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Etta Hennie — Thu, 03 Apr 2008 17:12:35 GMT

How about if we have some super up-tight control freak Democrat pass a law that we will incur a $500 fine if caught with a double-cup?

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Sarah, Gaylord, MI — Thu, 03 Apr 2008 17:16:55 GMT

I go to starbucks at least 3 times a week and i have never experienced this "double-cupping" phenomenon. Of course that could be because i USE MY OWN MUG. If you're willing to spend $4 10x a week, why don't you splurge once on a $10 cup? Are you more concerned about the 10 cents you'll save, or the environment (which seems to be the focus of this article)?

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Donna Magill, Loveland, CO — Thu, 03 Apr 2008 17:20:03 GMT

If you are in good health and can afford Starbucks, I say "GO FOR IT"! I am a coffee lover, but don't drink an obscene amount...Starbucks does the trick every time. Keep up the good taste!

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John McClain — Thu, 03 Apr 2008 17:21:33 GMT

Get off the guy's back! So what if he enjoys a cup of coffee. Saving for college education and finding little things to enjoy in life are not mutually exclusive. You all should beat it!

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David Powell, Ocean City, NJ — Thu, 03 Apr 2008 17:22:23 GMT

"Doule Cupping?" Just set up recycle baskets for used paper cups in the shops - problem solved. It will help for recycling paper. Won't do anything about "global warming" which is a load of malarkey, but it will make people feel better and save a few trees. (I miss when environmentalists actually talked about real benefits of recycling instead of trying to scare people with faked up "global warming" hocus pocus.)

Also, the person who said you would save college money if you don't go there is right, you could get other coffee or another drink.... or get the best of both worlds, get your kids to get after school jobs at Starbucks and they can hook you up with coffee there! ;)

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Howard Shultz — Thu, 03 Apr 2008 17:25:52 GMT

Why not just re-use the extra second cup?

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John Doe, Miami, Fl — Thu, 03 Apr 2008 17:27:04 GMT

LOL. Maybe he doesn't get coffee at AM/PM, 7-11, Citgo, McDonalds, Tim Horton or any of the other places listed because the coffee at those places sucks? Or maybe he just prefers it? People love to talk about the "smug" factor with Starbucks but all the smug around here is coming from the anti-Starbucks. We get it, you are "indy" and "cool". Who gives a ####? I love Starbucks. Their coffee is great, its not that expensive and the people who work there are friendly and know the value of customer service. If you don't like Starbucks, good for you but bashing people for going there is pretty insipid.

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LeAnna Turner, Kennewick, WA — Thu, 03 Apr 2008 17:27:46 GMT

It's funny that everyone is getting so outraged by this article. Let the guy drink his coffee, and let him try to be enviromently friendly. Don't waste your own time doing the math to tell this guy he's a bad person for enjoying himself a little bit.

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Emma, Seattle, WA — Thu, 03 Apr 2008 17:28:45 GMT

The article was too rambling but I LOVE the message and have often wondered about the double cupping too.

Starbucks pride itself on being green, etc so STOP DOUBLE CUPPING and ADDING THE SLEEVE.
It's pure hipocrisy.

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KJ, Oregon — Thu, 03 Apr 2008 17:29:19 GMT

Just an fyi, were he to have a venti americano every single day of the year it would be under 900 bucks.

That said 10x/week at $3.50 (latte each time rather than the cheaper americano) a pop x 52 weeks in a year it would be 1820 a year. Not 3000+ as some of you holier than thou math flunkies have suggested.

That said, I LOVE to see the useless crap you buy. Cause I just KNOW you are living on the bare minimums. And god knows you all drive hybrids or at the very least cars that get over 35 mpg...in town. Right?

And I rathter give up coffee than drink the crap Dunkin Donuts, McDonalds and you pompous twits brew.

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Del Freeberg — Thu, 03 Apr 2008 17:30:06 GMT

Don,

Interesting article. We all surrender the better parts of our nature to one degree or another to the imperfections of the society we live in. When those imperfections match our whims, we can end up deviating far from the hopes and dreams of our better selves. You must be quite tired by now from the lectures you have received regarding the honesty of your article ("Don, with $20,000--the amount you've spent on Starbucks over 10 years--you could have funded one year of college...").

The problem, I think, is not double-cupping at Starbucks. The problem is that we have surrendered too much of ourselves, in countless ways. I know I surrender far too much. And though I fail, I try now. I try. 98% of Americans drive 5-7 MPH over the speed limit. Why? To what end? I drive 1-2 MPH under the limit. The steady stream of cars passing me stops only when a police car is in the vicinity.

The answer? We all need to grow up, I think. Life is not about doing whatever you want. It's about fulfilling the dreams of our better natures.

Oh, and the thing about Tim Hortons--absolutely true. It is by far, bar none, the best coffee in the world. Go to any Starbucks in Canada--you'll see more Tim Hortons cups in the trash outside the Starbucks than Starbucks cups. Or just try to get into a Tim Hortons for lunch. Especially in Montreal. You'll be waiting in a long line!

Del Freeberg, St. Louis, MO

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Becca — Thu, 03 Apr 2008 17:30:30 GMT

I stopped my regular visits to Starbucks when they standardized on Silk soy milk -- I hate the flavor. Instead, I went to local espresso stands that used better soy milk brands -- much better flavor, always cheaper than Starbucks, and supporting local business owners instead of a huge corporation. Then I purchased my own espresso machine -- it's easy and fast to use once you get used to it. Of course, it's not useful when you're flying around on business trips, but it is really nice to have your own espresso whenever you want it at home. I've saved so much money with it -- it's paid for itself at least 20 times over.

Great article!

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Professional Idiot Spotter — Thu, 03 Apr 2008 17:32:23 GMT

1)Starbucks = some of the WORST coffee!!
2)Only IDIOTS spend that much on coffee, especially on a DAILY/WEEKLY basis!!

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Blues, Fullerton, CA. — Thu, 03 Apr 2008 17:38:06 GMT

What irks me is Starbucks continuing effort to promote themselves as environmental, hippy, nonconformists. Go to any Starbucks and you see the promotion of "green" products. You see the politically correct music being sold. You find the correct left-leaning books and movies being promoted.

And yet every Starbucks is so corporate in it's appearance. No matter where you go, whatever Starbucks you are in...everything looks the same. The baristas, the paint, the furniture, the displays, etc. Starbucks is so bland, it's like Chicken McNuggets...chopped, pressed, and formed from the same corporate image. Starbaucks is boring...and definatley not "hippy" as they make themselves out to be.

That's whay I always go to the independent coffee shops. They're more fun, nonconformist and very noncorporate.

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Drink Water — Thu, 03 Apr 2008 17:38:07 GMT

It is rather hilarious how these companies are scrambling to look good for the media and at the same time are so "concerned" about the environment, but yet they still continue what they are doing. I agree with the guy who said to take your $5.00/cup and put it into an account for your kids. How about we start suing the caffeine pushers and get the government to start taking their money to use for "support groups".

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S Gilmore Tn Ridge Tn 37178 — Thu, 03 Apr 2008 17:40:16 GMT

Starbucks wastes money by double cupping which they could use to pay their employees more . I was appalled at the last Starbucks I went to. There was a tip jar on the counter. Now these employees are serving me a cup of coffee behind a counter. They are not bringing it to my table or coming around to ask if I need a refill. A company that sells coffee for an outrageous price should be able to pay their employees enough so that they don't rely on tips too. I consider myself a really good tipper but I draw the line at counter service. What was I doing at Starbucks you ask? I was on vacation and a friend offered to buy me a cup. Starbucks is way overrated.

Starbucks contradictions irk caffeine addict

Mo F, Stanford, CA — Thu, 03 Apr 2008 17:41:47 GMT

I request a double-cup when I don't get one. The extra cup keeps the coffee hotter longer. Also, a lot of Starbucks cups leak, so that that the extra cup helps keep dripping coffee off your clothes.

Starbucks contradictions irk caffeine addict

pjm — Thu, 03 Apr 2008 17:45:16 GMT

Local coffee shops come first for Americano's , etc. a few times a year as a treat. Otherwise, it's drip at home (for what you're spending, you can buy the best, mountain shade grown free trade coffees available! Our school sells it as a fundraiser). Then there's the refillable mug from Golden Pantry (first one free, initial investment: 6.99), also the amazing coverage of the "coffee bars" at bullets and QuickTrip - everything you could want! Use your own cup or theirs for up to 1.89. I also like Dunin' Donuts occasionally, but only small, since it comes in paper and the other sizes come in styrofoam (which, fyi earlier poster, is not plastic, and is non-biodegradable).

Starbucks contradictions irk caffeine addict

F, Stony Brook, NY — Thu, 03 Apr 2008 17:45:29 GMT

I used to work at a Seattle's Best, which is a subsidiary of Starbucks. We were told to double-cup everything. At one point I switched to the paper sleeves because we had them and it made sense to me. After the manager saw me do it, I was explicitly told to only double cup.

Starbucks contradictions irk caffeine addict

M. Purcell, Sacrament, CA — Thu, 03 Apr 2008 17:46:54 GMT

Funny how political correctness seems to preclude common sense. The housing and thus the lumber market is down, the chip market and thus paper is up. There is nothing as effective as an economic incentive to promote conservation.

Starbucks contradictions irk caffeine addict

Danny, Orlando, Florida — Thu, 03 Apr 2008 17:48:21 GMT

Starbucks doesn't need a whole team of scientists to develop eco-friendly methods in regards to all their disposables. The technology is out there, they just don't want to spend to implement these measures. My company sells a whole line of products from cold cups to paper cups to forks and knives that are made using eco-friendly techniques. Like with most of their other "socially conscience inniatives", Starbucks does the bare minimum, just to be able to market the fact that they are trying to help out. The reusable mug for instance, with the quantity that they have printed, couldn't cost them more than a few bucks and they're marking them up to $15.00 each. If they really cared they'd sell these at just enough to cover their costs and make a few percentage points. But they don't do this because they care, they do it to make it look like they care.

Starbucks contradictions irk caffeine addict

Lynn — Thu, 03 Apr 2008 17:49:07 GMT

And to think all of the good things I could have done instead of reading this "too much time on my hand" article-
Ok; I only read the first 2 comments; then scrolled through to the bottom.
Get a grip people!

Starbucks contradictions irk caffeine addict

Barista, Seattle — Thu, 03 Apr 2008 17:49:16 GMT

Starbucks standard is to single-cup all drinks (unless requested otherwise). Brewed tea and Americanos are hotter than drinks made with hot milk, so many bosses, in response to complaints of burns, ask their baristas to double-cup those particular drinks.
I think most big companies aren't great for the environment, but I'm comfortable that Starbucks is not as bad as some. Change has to start somewhere.

Starbucks contradictions irk caffeine addict

Liz, Boston, MA — Thu, 03 Apr 2008 17:49:26 GMT

This article was written with a dry wit sarcasm. It is a humorous, self-effacing attempt to convey a discrepancy that irks the author. Don’s comment about dying if he doesn't get his coffee isn't meant to be serious; it's meant to add light humor to a coffee addiction he's admitting. Take a look at the bigger picture that Don was trying to get across, which is the hypocrisy of a company who's mission is to be environmentally conscious but doesn't always abide by said mission, not how Don is going to pay for his kid's college education. I'm a coffee drinker too and this article's humorous manner got the point across and raised my awareness. I will now bring a travel mug as often as I can. Well done, Don. And thanks for the chuckle.

Starbucks contradictions irk caffeine addict

LiMiTS, northern NJ — Thu, 03 Apr 2008 17:51:00 GMT

Years ago, at a starbucks, i bought a nylon/stretchy koozie sort of thing, which is used in place of the cardboard sleeve. It was black, had the stbx logo on it...and is reusable. It's got to be 10 yrs old and i still use it. It's up to the individual to decide to do what they can on an idividual basis. Use a travel mug (the problem i have with these is that most crack or leak very soon after buying them), use your own koozie (whatever they call those things), stop going to stbx, make coffee at home....what have you. Just do what's right and good for you, individually.

Starbucks contradictions irk caffeine addict

Topher E., Spokane, WA — Thu, 03 Apr 2008 17:51:43 GMT

A: Starbucks does give ALOT of money back to the countries they buy the beans for. Their CEO is probably one of the most charitable men, right in line with Oprah and Bill Gates, so don't knock them on that.
B: I admit I'm just as addicted to Starbucks as our author, and anybody who says McDonalds coffee is as good as Starbucks would not know good coffee if it bit them on their butt. I do sometimes cringe at the price I'm paying, but I know Starbucks does good for the world and that I'll be getting the best coffee everytime from them. So lay off all you McDonalds coffee drinkers, and lay off him about the college, especially you hipocrits who smoke, cuz at least coffee has some benefitial health attributes.

Starbucks contradictions irk caffeine addict

TS — Thu, 03 Apr 2008 17:56:21 GMT

I also have found it most interesting the the corporation offers NO discount or incentive to consumers that bring or purchase a Starbucks' container. For that type of good, the inventory is controlled by the cup. Most ANY Starbucks' competitor offer a significant rebate to not use a paper cup. By the way, I have 2 Starbucks' containers

Starbucks contradictions irk caffeine addict

ny,ny — Thu, 03 Apr 2008 17:57:34 GMT

To the author of this article... perhaps you should start to brew your own coffee instead of spending close to $10 a day on coffee from Starbucks. That extra money spent could be used towards your kids college funds. Also have you been to NY lately? I have not encountered a starbucks that double cups and sleeve the drinks. In addition, have you also taken into account that starbucks leaves sleeves out on the counters for customer to "sleeve" their own cups if they choose. If there is an additional waste even though they are using recycled materials, perhaps its the consumer that should take a second look if they really need that sleeve or even give back the 2nd cup. Have you done that? Return the 2nd cup?

Starbucks contradictions irk caffeine addict

Melissa, Braintree MA — Thu, 03 Apr 2008 17:57:56 GMT

I truly enjoyed this lighthearted article. I treat myself to Starbuck's Iced Latte 2 or 3 times per month since they are a tad overpriced. I applaud Starbucks for being conscious of environmental concerns, and no, they're not perfect...nor am I. I try to recycle at home, I think about buying a hybrid, I try to turn the water off when I brush my teeth. Do I feel better about myself when I do these things? Yeah, sure. Don Teague is a NORMAL human being that I think we can all relate to.

And to "MITmike Granada Hills CA" – great comments! I couldn’t agree with you more!! Shall we tell them how much a volcanic eruption effects the environment? Or is that too much for them to handle…

Starbucks contradictions irk caffeine addict

Meredith, Los Angeles — Thu, 03 Apr 2008 17:58:00 GMT

To the commenter who proposed fining baristas for double cupping: are you crazy?! Do you know what baristas make? In Los Angeles, it's about $8 per hour, plus about $2 per hour in tips. One hardly is living the high life, working 20-30 hours a week for those wages. What company actually fines its employees for making mistakes?

In addition, I used to work for Starbucks, and the reason americanos are double cupped is because they are made with hot espresso and 200 degree water. The milk is steamed to 160 degrees, which is much more manageable with simply 1 cup and a sleeve. Hot tea has the same issue.

In addition, Starbucks has switched to a default of 2% milk, not non-fat milk, which is more in line with what other coffee shops provide and with what people drink at home. You can, however, request whole milk at no extra charge, or organic or soy milk for $0.40 more. I agree that the ten cent cup discount isn't incentive enough to encourage people to bring their own cups. In addition, since service is so fast at most Starbucks, it's not like a traditional neighborhood coffee shop where you linger over a paper and espresso in a china mug. It's more of a fast-food fast pace, which is why the reusable mug, while available at all starbucks, isn't popular: it's not as convenient. Most people take their coffee to go. (PS, Starbucks also sells French presses of coffee. If you have 1/2 an hour to kill, it is SO worth it to sit and split one with a friend.)

Starbucks contradictions irk caffeine addict

Don Sebo, Phoenix, Arizona — Thu, 03 Apr 2008 17:59:47 GMT

I have long thought of Starbucks as a great example of the power of marketing - but little else. It is amazing how we are able to convince a whole generation that if you don't drink Starbucks coffee, you are out-of-step. People used to be independent thinkers but we have turned into a bunch of sheep. What if someone said - this coffee tastes like crap! I think it does. It is too strong. I like Carmel Fraps once in awhile but I think they are way overpriced.

Starbucks contradictions irk caffeine addict

amy, louisville — Thu, 03 Apr 2008 18:00:26 GMT

At the risk of beating a dead horse, I have my 2 cents worth to add. I LOVE Starbucks. Absolutely love it. But I only allow myself one drink a week, usually on Friday morning as a celebratory way of TGIF. A really bad week will catch me stopping in in the middle of the week for a SPLURGE. I think the anger and hostility I am reading in some of the postings comes from the idea of someone being able to mindlessly waste that type of money on "coffee" when most of middle america is struggling to put gas in the car and keep their homes.
Additionally, I worked for one year in college at a Starbucks on campus in the food court. (about 4 yrs ago) We had the different sizes, and one cardboard sleeve that fit all the sizes. Saving the sleeve doesnt fit certain sizes is simply not true. The venti cup does get hotter, for some reason. (The is a good, scientific reason, but I missed that class).
I believe that Starbucks, like most companies in the good U. S. of A., talks a good "green" game,but it is just that. Talk. Automakers have had the ability to make an more economical, earth-friendly, electric car for well over 20 years. Only now that people aren't going to buy a new auto UNLESS it uses less gas are they getting real and moving forward. I lived in BG, KY during college and the town recycles. Whether you choose to or not, you will get a orange bin and be charged $4/mo for recycling. Very rarely did you ever see those bins out on recycling day. People paid for them, and stuck them behind the house, but didn't take the time to sort the recyclables. We are a lazy nation, with good intentions, but no real follow-thru. Until that changes, nothing is going to change.
Keep getting your starbucks, and when they start to hand you your double-cupped drink, just say "no thanks". And then sigh when the barista throws the extra cup in the trash!!!!!!

Starbucks contradictions irk caffeine addict

Drew, NC — Thu, 03 Apr 2008 18:06:32 GMT

Just go to Caribou! The only thing double cupped per standards is just a hot tea! Sleeve is standard on hot drinks but it isn't so hard to keep up with their efforts to protect!

Starbucks contradictions irk caffeine addict

Marlie, Austin, TX — Thu, 03 Apr 2008 18:09:14 GMT

All of you condemning the writer for going to Starbucks are ridiculous.
He did not say he was unable to pay for his children's education, he said he had to figure out how. Everyone who is going to provide an education for their children, has to figure out how.
Also, many people have vices, or treat themselves to luxuries that are ultimately unnecessary. No one knows what he trades off for his Starbucks fix. Perhaps he doesn't indulge in some of the things you might, i.e. manicures, pedicures, visits to salons. Maybe he doesn't by new clothing very often, maybe he occasionally takes public transportation, perhaps he writes from home and is able to watch his children when they are at home or out of school, saving on daycare. Who knows?
What I do know, is that every other message did not need to reprimand him for worrying about his children and still going to Starbucks.

Starbucks contradictions irk caffeine addict

That guy, Harrisburg PA — Thu, 03 Apr 2008 18:09:33 GMT

To those who wrote that the cups come from growing trees that are the U.S.'s renewable resources:

I hate to break it to you but the majority of our paper products come from Canadian old growth boreal forests. We ship our lumber including the pulp from our "growing" trees to other countries and we then import their lumber. If you don't believe me, please research it. The wonders of the import and export trade. Also do you realize how long it takes for a tree to reach harvestable status, where the profit exceeds the harvest cost? A lot longer than you think. So before you start spitting out half truths, do some research. And maybe you will quit being self righteous, be pro-active towards a global solution and maybe leave a legacy for the future.

Starbucks contradictions irk caffeine addict

Frank Alanis, Fredericksburg VA — Thu, 03 Apr 2008 18:09:45 GMT

Response to Sheri Buckner's comment:
Sheri Buckner, you are funny. I hope you're a Cub's fan too!

Don, Sheri's right.

Starbucks contradictions irk caffeine addict

Jeff — Thu, 03 Apr 2008 18:09:55 GMT

Wow, don't any of you people castigating him for his excessive Starbuck's habit understand that this is a humor column???? Relax and enjoy. It seems everyone is all too eager to be a hater.

Starbucks contradictions irk caffeine addict

Rob, Atlanta, GA — Thu, 03 Apr 2008 18:11:53 GMT

I get regular coffee at Starbucks and NEVER get double-cupped and I visit many different stores in many different cities. MAYBE if there are no sleeves, but that is usually at other coffee shops...SBUX always has them. Whatever math you are crunching, make sure to do it right. I'm sure a large % of their cups go to regular coffee, which are seldom double-cupped. Environmentalists must not be good at math... they often have flawed or exaggerated analysis.

Starbucks contradictions irk caffeine addict

sonya, atl, ga — Thu, 03 Apr 2008 18:12:06 GMT

$2,500 a year on coffee!?!? Not to mention the cost of gas for every one of those 10 trips per week! Yikes. I think the author is expecting this backlash.

Starbucks contradictions irk caffeine addict

S van Scoyoc, London, Paris, wherever I happen to be. — Thu, 03 Apr 2008 18:12:24 GMT

Frankly I find the whole thing amusing. Trying to imitate the cultural European experience of coffee served casually to customers who take the time to enjoy it at a table with friends (and served in china) by creating a high speed, disposable, enterprise like Starbucks can't be anything but amusing. Starbucks now worries it resembles McDonalds? Funny, it started out as nothing more. No problems with double-cupping in Paris--or Rome--or London--if you go to a "real" coffee house.

Starbucks contradictions irk caffeine addict

Lula Moreno, Chicago, Illinois — Thu, 03 Apr 2008 18:12:34 GMT

If Starbucks is really trying to 'save the planet', why not start by helping save some of the people on the planet it gouges for coffee prices.
Starbucks is one of the biggest buyers of coffee beans from Africa, but refuses to buy from the growers themselves who have standard purchasing coalitions, at a decent market price - forcing them to cut back the coffee bean crop and grow 'narcotic' crops that yield a much higher income to support their villages and families. However, Starbucks will purchase as much as possible (vast amounts) from the 'coffee brokers' in Africa at the cheapest prices on the market, netting almost nothing for the growers coalitions (private or in a group) themselves - so if they grow at all, it is at a lost.
Think about that the next time you want a taste of Arabica flavor, in a planet friendly cup.

Starbucks contradictions irk caffeine addict

Ryan Sexton, Buffalo NY — Thu, 03 Apr 2008 18:13:27 GMT

Remember "Pet Rocks"? Those useless fad toys of the 1980's.... Starbucks was created by those people known in the 60's as "Hippies", those wonderful folks that thought love, music, acid, and weed would solve the worlds problems! They have screwed us all who have come after with their stupid ideas and selfish attitude that the world needs to be served to them in double cups WITH a liner! These same people are always telling us what we should do and what we should think, eat, drink, and throw away. All the while they are raking in the dough, creating "biodegradable" garbage that wont rot 5% in 100 years because its dumped and covered in landfills. All of you with your ME ME ME attitude, just gotta have that coffee, running pedestrians over with your huge SUV's that you still drive because you have all the money to pay $3.50 a gallon for gas, all while being too lazy to park that beast and WALK the 50 feet to the store entrance and STAND in line for 5 precious minutes. And we wonder why the world hates us while trying to be us and taking our jobs and our money. Men and women are DYING in Iraq and so we will have the priviledge of paying $4.00 a gallon by summer. GET YOUR HEADS OUT OF YOUR RICH BUTTS PEOPLE! Maybe if you people (me included!) paid more attention to the world around you, and not how many friggin cups your coffee was served in, then maybe we can turn this Titanic of a country around before my kids grow up in anarchy!

Starbucks contradictions irk caffeine addict

david t. alexander — Thu, 03 Apr 2008 18:13:33 GMT

Grandbouche is french for "big mouth"

Starbucks contradictions irk caffeine addict

Karla Berg, Twin Falls, Idaho — Thu, 03 Apr 2008 18:14:45 GMT

Wow!If you want to start up a controversial conversation just say "Starbucks". Let's be honest people. There are a lot worse things in this world that are destroying the environment then Starbucks.

Starbucks contradictions irk caffeine addict

Margaret Loper, Mobile, Alabama — Thu, 03 Apr 2008 18:15:09 GMT

I find Starbucks corporate think tank assanine. To send these baristas back to training is just a poor waste of Starbuck's company dollars. I have never met one employee that is uncaring, rude or in any way incompetent. The obvious problem is with the general publics guilt at paying over $4.00's for a grande cup of coffee. Most of us work to live and when we decide to spend that much for several cups of coffee a week, simple math tells us we could stay home from work and make our own coffee. Also, the built a shop on every corner.
Your beancounters are oblivious to the real world microeconomics.

Starbucks contradictions irk caffeine addict

C.J.E — Thu, 03 Apr 2008 18:16:04 GMT

All I have to say is that Starbucks is being grossly misrepresented here. They do take great care of the farmers who grow the beans they brew and in return have by far the best coffee you can get, albeit a little more spendy. It is a more or less healthy addiction in comparison to smoking, alcohol, et al. The author is correct in what he says and should not be attacked for the college comment. I doubt its his addiction to Starbucks that is causing him to be having trouble paying for his kids collge. Starbucks is also one of the most charitable companys in the US.

Starbucks contradictions irk caffeine addict

mark schnitzer, Buffalo, New York — Thu, 03 Apr 2008 18:18:35 GMT

I love that fact that so many people responding have decided to take it upon themselves to castigate Don Teague for blowing money he could be saving for his kids college. Apparently the idea that this very funny article was written with a humorous note, addressing a serious topic. Lighten up....geez....maybe those of you who are so anal should start visiting Starbucks. The caffiene may help!

Starbucks contradictions irk caffeine addict

Shaky, Fredneck, MD — Thu, 03 Apr 2008 18:19:26 GMT

How about bonusing the managers if their employees singe cup (save cost)and let the baristas keep their tips without sharing them with the managers.

Starbucks contradictions irk caffeine addict

bill donohue, drexel hill, pa — Thu, 03 Apr 2008 18:19:55 GMT

There was a day when the manufacture of foam cups used cfc gases to get the foam in the foam to foam. These same cfc gasses put the dance in the dancing environmentalists since they in theory gave rise to a sky that falls. The manufactue of foam cups no longer "destroys the ozone layer" through its cfc's since they have not been used now for about 18-20 years. Still, environmentalists love a good "demon" and will rarely let one go once they have it by the tail... I love the reason that global "warming" is resulting in colder winter weather patterns because "that is what warming will do....cause more unstable weather patterns."
The demon hold on the cups currently puts forth that they are bad for the landfills since "they do not break down" I have to believe that a foam cup run throught a trash compactor/trash truck /dump is probably finished its coffee holding days. It is probably not going to do much to hold back the wate that wants to rot everything else in the dump either. My guess is that it is as inert as the pesky stone or pebble it will spend the rest of eternity residing next to. The real question here is how do we get rid of all of these dangerous stones and pebbles which are 1.refusing to break down and 2.filling our environment? Finally, oil is used in the manufacture of foam cups ....an ultimate form of recycling which takes trees and plants which died a bazillion years ago and puts them to use again today in stead of killing the live ones. My finger burn saving vote is for the cups(foam) made from the older recycled trees or for carved stone.

Starbucks contradictions irk caffeine addict

Karen B. Palm Desert Ca. — Thu, 03 Apr 2008 18:23:12 GMT

It is not a matter of feeling "cool" as to why I buy my coffee at Starbucks. I was not a coffee drinker until a friend brought me a White Chocolate Mocha. Now I get one everyday. As for the college comments, any parent that has raised two kids and is putting them through college, deserves to spend $150 a month on him/herself any way he/she chooses, and if it is at Starbucks, then it is at Starbucks. He never said he cant afford any other rec. acticities, he just said it is expensive, and it is, but I will pay the extra money for a good cup of coffee vs. McDonalds so so cup for $.99 And I can still put my kids through college, as far as paying too much for coffee, I will rent a movie when it comes out instead of paying $9 a ticket, but you dont see anyone complaining about that, to rent it is only $3 compared to an in theatre experience, thats two cups of Starbucks coffee!!! I will watch it at home and enjoy my Starbucks!

Starbucks contradictions irk caffeine addict

likeminehot, houston, tx — Thu, 03 Apr 2008 18:39:18 GMT

Crystal says "Don't go there. Need caffeine when you're not home? ARCO AM/PM, 7/11, Circle K, Chevron, Mobil, Shell - ALL have coffee dispensing options, and it's only $1.49 on average for a 24 oz. cup." She obviously doesn't drink coffee or that statement would never gave been made. Sure you can get an old, stale, burnt cup of coffee cheap, but WOW, that 46 cent saving is worth it.

Starbucks contradictions irk caffeine addict

Trina, Port Richey, FL — Thu, 03 Apr 2008 18:41:40 GMT

I was just at Starbucks and did not get "double-cupped" as a matter of fact I have never had that happen. I also refuse the "sleeve" on my cup and have never been burned. For the record though if there was a Dunkin Donuts closer to my work I would go there and there I have never been "double-cupped"

As for everyone who says stop spending so much at Starbucks so you can pay for your childrens college, GET REAL. No matter what "little pleasure" you give up putting kids through college will always be tough. Life is short so go ahead and enjoy your Starbucks everyday and twice a day if you wish.

Starbucks contradictions irk caffeine addict

Jackie, Pennsylvania — Thu, 03 Apr 2008 18:44:05 GMT

Well, I don't particularly order coffee from Starbucks, but I think a large part of the problem could be solved if Starbucks:

A)Used one cup, and offered a reduced rate on the mugs and more than a 10 cent discount for customers who are willing to bring thier own mug.

B)Had recycling bins which would induce thier customers to at least recycle the dubble cup and/or sleeve (Any company can get recycling pick ups, our small company does and it's relatively cheap, there's no reason they should be brushing off the responsibility of recycling onto thier employees. Starbucks is the one promoting itself with the "Green" issue, they should be holding themselves responsible for the maintenance of recycling.)

C)While I understand the motto "The customer is always right" Baristas could offer ice to patrons who initially ask for a second cup, I'm sure most would agree when presented with the fact that they are contributing to saving paper waste, etc.

I also agree that they should be using fair trade coffee. Hopefully Starbucks and other large corporations will start taking "Going Green" more seriously.

Starbucks contradictions irk caffeine addict

holden caulfield — Thu, 03 Apr 2008 18:44:46 GMT

doesnt seem anyone got the point while they call the author stupid. and sheri from illinois , wow what a lady , nice language. thats how you get your point across show no class, i think its angry people that do more damage to the earth than a paper cup. corp polluting special intrest groups are the polluters we need to worry about while they have starbucks worrying about paper cups lets worry about the real enviromental viruses ( people)

Starbucks contradictions irk caffeine addict

Stacey Boyer — Thu, 03 Apr 2008 18:45:34 GMT

oh good lord, if you aren't of a capitalistic bent, then don't go. I'm elated that someone could make us (sheep) pay five bucks a cup. i'm gonna go to sbux RIGHT NOW and see if i can't order something over seven bucks. keep addin' those shots of espresso and syrup, my friend. you could also pay for your children's college by ceasing to shave... boy, are those blades expensive, you careless spender.

Starbucks contradictions irk caffeine addict

Boyd P, Salt Lake City, UT — Thu, 03 Apr 2008 18:47:07 GMT

I related quite well with the author. For me, I only visit one Starbucks which is within walking distance from my office. On a break, my friends and I will walk over. It isn't so much the coffee that we go for, but the people that we go with. It's a fun way to get out of the office and visit, talk about our day and whatnot. Not to mention that the baristas in our particular Starbucks are all extremely friendly. As soon as we walk in, we are greeted by name and usually asked if we want our regular. That sort of customer service is hard to find, especially in major retailers. We actually have stopped visiting our locally-owned coffee shop to go to Starbucks for only one simple reason: the staff is friendlier at Starbucks. More than likely, this is not the case everywhere else, but for my friends and I, this particular Starbucks is a diamond in the rough. It's actually quite well known around the city as being one of the best places to go simply for the friendliness of the staff. I could easily find somewhere else to spend the money that I spend at Starbucks, but for about $5, I look at it as an enjoyable way to reduce stress while at work.

Starbucks contradictions irk caffeine addict

T. Crump, Las Vegas, NV — Thu, 03 Apr 2008 18:47:22 GMT

Drink booze....the glass bottles are recyclable......

Starbucks contradictions irk caffeine addict

Carrie, Fort Worth, TX — Thu, 03 Apr 2008 18:53:19 GMT

This is great...really - I think your writing style is wonderful and I laughed all the way through. But seriously, the comments are the BEST. The fact that people are so mad about your personal habits. That's just funny. I love Starbucks. But I only indulge about 1x a week. Carbon footprint is not even a term I was familiar with...but it's nice and 'buzzy' -- My kids' colleges are fully funded (all 4 of them) and I'm 36 - because of the cars I choose to drive and the MAJOR expenses I cut back on, not coffee. The latte a day savings plan is not going to put anyone thru college. You can't please everyone...and I love that you're not trying. Hysterical!

Starbucks contradictions irk caffeine addict

Stephanie, Dallas — Thu, 03 Apr 2008 19:00:31 GMT

To the Author (or anyone else living in Dallas!)--There is a very large and beautifully built Whole Foods Market on the corner of Preston and Forest a couple blocks off of HWY 635. They have even better coffee than Starbucks (I worked there and bought one almost every day). For the same price as Starbucks (sometimes less) you can have regular or organically grown coffee/tea (they have a green tea frappe that sounds gross, but is very, very good, especially in summer) pretty much in any combination Starbucks makes and know that they are actually doing something for the environment. Also, you can use any mug for a drink. It doesn't have to be theirs for a discunt on a reg. coffee. They also offer 5 cents off your grocery purchase per reused bag (from anywhere) to bag your order.

Starbucks contradictions irk caffeine addict

Tamara Pattison, Indio, California — Thu, 03 Apr 2008 19:02:39 GMT

I have been going to Starbucks in California for many years and I have NEVER been "double cupped" on any of the drinks I have purchased. I guess that Californians are just awesome like that...lol

Starbucks contradictions irk caffeine addict

Jennifer, Asheville, NC — Thu, 03 Apr 2008 19:03:42 GMT

I brew my own coffee and put it in a thermos and go. I can keep it warmer for a longer period of time and it's virtually free compared to buying it on the outside. I buy quality coffee (8 o'clock, Dunkin'Donuts, etc.) and feel that for something that is super cheap to make, I shouldn't have to pay more for coffee in a year than I pay for my automobile insurance. I'd rather put it towards something like, say, actual food. For people that are wealthy, this will never apply to you. This is directed toward working men and women who could use that extra 3 or 4 dollars a day for necessities.

Starbucks contradictions irk caffeine addict

Katy B, Buffalo NY — Thu, 03 Apr 2008 19:10:14 GMT

Very funny. I must say though, I don't get these people who feel the need to criticize what you say. It's supposed to be informative AND funny - are they as humor deficient as Starbucks is cup deficient? I personally love my Tim Hortons, no double cup, but the line is always too long! Thanks for the laughter in my day!

Starbucks contradictions irk caffeine addict

josephine, Los Angeles, CA — Thu, 03 Apr 2008 19:11:51 GMT

I think everyone should stop telling the author that he would be able to send his children to college if he spent less money at Starbucks. Little luxuries are what makes life bearable sometimes.

Starbucks contradictions irk caffeine addict

CA Jencks, San Diego, CA — Thu, 03 Apr 2008 19:13:22 GMT

The only times I've been double-cupped is when I order hot tea, and the baristas cleverly sandwich the tag between the two cups (which keeps it from falling in).

As for frequency - I go to Starbucks maybe 3 times a month, and that's usually the licensed booth in the grocery store or Barnes & Noble (I like to shop with a venti iced sweetened black tea. Must be my Sooner roots.)

Starbucks contradictions irk caffeine addict

Lynn S., Torrance, CA — Thu, 03 Apr 2008 19:17:40 GMT

Don:

Being a Starbucks junkie myself, I thoroughly enjoyed your article. Your first few paragraphs grabbed my interest and had me laughing. I enjoyed your writing and found the article to be very entertaining.

Starbucks contradictions irk caffeine addict

Alexander Clark Irving Texas — Thu, 03 Apr 2008 20:04:57 GMT

This article makes me sad.
I love the enviorment, but, thats not why im sad.

Im sad simply, because you take several trips a week to purchase bad coffee.
Its heartbreaking it really is.

Ignoring everything about big buissness, and enviorment, and supporting the little guys and small buissness, you need to have some good coffee at a good coffee shop sometimes.

Youre from dallas, right?
Try White Rhino Coffee shop in Cedar hill.
Its the same place Barack Obama was rumored to show(though never did of course) and its coffee will change your life.

Also, the NEVER double cup.

Starbucks contradictions irk caffeine addict

Springer, Austin, TX — Thu, 03 Apr 2008 20:06:57 GMT

Tip to Author (and all who accept double cups): Reuse the "liner" cup when you go. I know it's tough to bring your own mug to get refilled, then take it home wash it and remember to bring it back but reusing the second cup to hold your next cup of coffee seems like a pretty simple and not-to-difficult solution. Throw out (or preferably, recycle) the cup and lid that held the coffee and leave the liner cup in your car. Problem solved.

Starbucks contradictions irk caffeine addict

Ryan Balas, Sedona, AZ — Thu, 03 Apr 2008 21:27:03 GMT

So many great comments! Coming from Southern California where being environmentally aware is a little more mainstream, every Starbucks I would visit would only use one cup and have the sleeve caddy where they put the drinks - for us to choose to use or not to use. If upon first pick-up, I found the cup to be too hot, I would choose the sleeve.
At the Harkins Theaters here in Arizona, They sell a 32 oz cup for $4.25. Bring the cup for the rest of the year and your drink is only $1.00. It is a Plastic #2 - end of the year - buy a new cup and recycle the old one.
A restaurant in Illinois has very nice glass mugs. Buy the mug - they etch your name on it for free and they keep it in the bar area. Everytime you come back to eat or drink, you get your drink in the mug - this idea is good for an independent but, I couldn't imagine Starbucks ever adopting something that would take away from retail space.

Starbucks contradictions irk caffeine addict

Lady Curwala. Prescott, AZ — Thu, 03 Apr 2008 21:30:34 GMT

Get over yourselves - it's just an article!

Starbucks contradictions irk caffeine addict

Joe McGee, Seattle WA — Thu, 03 Apr 2008 21:45:33 GMT

I've never been "double cupped" and I've been going to Starbucks for years now.

Starbucks contradictions irk caffeine addict

Tom P., Little Rock, AR. — Thu, 03 Apr 2008 21:47:13 GMT

Set aside for a moment the issues of how much you're spending on coffee annually or Starbuck's apparent indifference to truly going green and consider the health consequences of drinking all that caffeine over the next 5 to 10 years! I have two words for you - GREEN TEA.

Starbucks contradictions irk caffeine addict

Candi — Thu, 03 Apr 2008 23:52:36 GMT

Hi Don! TERRIFIC article...while sadly very accurate; also hilarious..the way you tell it. What is funnier than truth when it comes to human behavior? For example, again, Im blown away by all the curmudgeon replies to your article. Ive never seen so many smart asses, know it alls, and judges, with the answer to everything, including your punishment for loving Starbucks-just because they don't-in my life ... til I started frequenting message boards and articles that allow replies (which I DO like the ability to comment). But I aggree with
BOOKLOVER HEY grouchos...Mr. Don did NOT ask for your advice on how to send his kids to college, nor did he even equate that problem to his Starbucks habit at all, not really. He obviously can afford Starbucks or he wouldn't continue to go. But he has a valid point about all the double cupping, wraps, double cups with a wrap, single cup no wrap - the corporate runarounds...recycling isn't that hard STARBUCKS POWERS THAT BE. The first comment about it making him feel young being called dude? That's called HUMOR...as in sense of humor and MAN do I see a lot of people here that either don't have a sense of humor or...THEY HAVENT HAD THEIR STARBUCKS YET THIS MORNING. I GET your sense of humor Don AND your truth in the inane practices and "I get back to you" cycle of "help" you have found at starbucks "corporate". If any of these jokers studied and knew how long it takes styrofoam to degrade in the earth they might better understand.

And the TRUTH in finding/getting an answer from Starbucks "corporate" evidently IS too difficult for the CEO's. And there is nothing worse than a flimsy 3000 degree coffee- cup (that's what I get at my coffee stop - they have great coffee AND donuts (which I can't get anymore since I changed to eating organic over a year ago) but the cup is some mystery material, is thin, and when you hold it its not only hot as H---, it squishes, and the lid almost pops off, talk about dangerous.

I think the answer is to keep a travel thermal mug or thermos strictly for the car, and use that. Ive never been in a Starbucks so don't any curmudgeons jump on me for this one but - couldnt they make a Starbucks thermal MUG, in NEON colors, size large (that would cover any size one orders or gee go all out and make a large and a small, shouldn't break 'em) with STARBUCKS emblazened across it in huge contrasting colors? THEY'd probably charge a fortune for it so I say they offer incentive programs, like - if you buy our thermal mug, you get $1 off, as SANDI suggested, every refill and I'll add every 6th refill is a freebie. With modern tech, they could have a little card you hang on your keychain that you run thru the little machine that takes the info off your card that it indeed is time for your freebie. And like cellphones, every 2 yrs you could "upgrade" and get a brand new thermal mug if you promise to stay a Starbuck's Thaaaat wouldn't Kill them! (would it?) Wonder if their profit margin is anything like the oil company that was on the carpet with congress the other day. (hundreds of BILLIONS in PROFIT...disgusting.) I suspect it is, from all I hear on the net about Starbucks expenditures by the new addict in town - starbucksaddiction and their gouging prices if they really are $5 a cup.

One last suggestion I think that should be implemented TOMORROW: if customers ask for double cupping, customers PAY for double cupping. (that will put a stop to it quicker than anything...if anything will.) "Yes sir/maam, you may have a 2nd cup for 50 cents." OR HEY they could make a Starbucks version of...-Ive seen them on one of the two major shopping channels - you can pick up a pan right out of the oven with it - its a GLOVE (with fingers,NOT a mitten)
..a Starbucks coffee GLOVE, sorry I forget what they call the material that allows you to do that, I don't think its asbestos (@@), You probably will barely be able to warm your hand with it because it works so well! buy one, keep it in the "glove compartment"(ok everybody pun groan all together now...well its better than being cranky) and there ya have it! One of two great answers! (well?) Or a rubber lab apron...for spills. *sigh* Or HEY maybe a Starbucks "drink hat" like they do for beer at games? Only coffee..padding, or just the hat, would keep it from burning your head, and you have the straw right there, hands free (somehow) coffee and driving.
Those cups, after filled, could be 'welded' shut.
Or make them like those kitchen storage containers that airlock shut. Gee, now I'll have to give in and go test this coffee that is causing all this talk, trouble, and landfill permanent residents.

OK, seriously..The thermal mug can be washed and reused over and over for years; and so can the glove (I WAS having fun with those ideas, but there IS a glove now that works for things straight out of the oven, so, may sound silly but better than all the hot, falling apart, billions of years degradable COFFEE FREAKING CUPS! You pick. Im all for saving trees - its ridiculous to say that trees are so easily replaceable..ever watch a tree grow? AND
having less disposable EVERYTHING would be great.
It was a cute idea in the 60s but now we are smart enough to think of ALL the collective masses of waste and just how ARE all those disposable coffee cups, wraps, lighters, ball point pens, diapers..ok that one Im all for...just lying somewhere, maybe squashed or broken into pieces but STILL not GONE...as we are growing and putting wildlife out of their homes, then whining because a mt lion attacks a jogger in the mt lion's home territory WE are encroaching upon, perhaps our punishment will be that the eventual GROWING, not degrading, disposable mounds are going to grow and grow until they take over OUR habitat.
Ya reap what ya sow.

DON - keep drinking your Starbucks if you love it that much. Good grief. We're all allowed to love something and not have to give it up. Life is short and once it passes you can't get it back - and Im sure you already have a plan for your kids education. I got the joke there (although the cost isn't a joke - there IS more financial aid out there than ever) and who knows, by the time your kids get to that age we may be back to not needing college educations after all, you know how cycles go..... ;O) (Im no mathemetician but even at today's costs, your coffee budget, if you deprived yourself and "died" - would NOT cover the two kid's college costs.
To all those who gave snarly remarks - go drink a cup of coffee and cheer up, and I don't care WHERE you get it - someone as cranky as several of you have been to Don, I'd say you need to stop at a truck stop and drink the diesel (my name for 'has-sat-overnight- old coffee)...heheh.

Thanks to the NICE responses. I enjoyed them all very much. SO refreshing. I get so tired of the snarlers on the net. Though I must admit its getting to where some of the snarlers are SO snipey they're getting funny, "Go back to Starbucks and pretend you're writing something important on your laptop." Ha-ha-ha-ha-ha. That's the voice of experience talking there, folks. Steve D, coffee cups ARE important, esp the styrofoam..they take millions of years to degrade in the ecosystem. And as you may know, multiply all the ppl going to Starbucks 20 times a week and wow what a lot of refuse just lying somewhere-filling up that landfill requiring a spot for a new one. Eventually one may be in your backyard. Think it over, friend. :o) And that's not even thinking of all the OTHER coffee spots and OTHER drinks in all the fastfood restaurants etc all over the country.
AYE carumba.

Starbucks contradictions irk caffeine addict

leila, Anchorage, Alaska — Fri, 04 Apr 2008 00:20:54 GMT

I like reading articles like this its absolutely hilarious, "Green" is the valuable word here, its not the 10% recycled paper that the cups are made of. Its the "Green" that comes from you the consumer that is more important.
As far as this guys two children that need to go to college, thats his issue, hey, don't divulge your issues for anyone else to talk about, that should be kept to yourself.

Starbucks contradictions irk caffeine addict

Jenny, Brisbane, Australia — Fri, 04 Apr 2008 01:30:15 GMT

"Next time you get double cupped say thanks for using Americas's renewable resources" - Wow, Bruce, you really are stupid. An attitude like that is the reason we have so many problems, global warming or not. Everything we use has an impact somewhere. Grow up and take some responsibility. More relevant to this article, I agree with your point on double cupping and impressed you contacted the company, but others make valuable comments about your own footprint and the good you could do your kids in choosing a different coffee alternative - not only financially, but as a socially responsible rolemodel.

Starbucks contradictions irk caffeine addict

Mariah Red Wind; Takoma Park, Md — Fri, 04 Apr 2008 02:15:41 GMT

Coffee-smoofee: all this fancy "barista" stuff. The truth is the fancy names for coffee is simply 101-ways to make coffee and milk. Once I realized that I start buying the cheapest and fix my own. Starbucks DOES, however, make the best tasting coffee. I did a taste-test between Cosis, Au Bon Pain, Karibou, and Starbucks. Starbuck's regular coffee is the best, hands down. ( - : My gripe with Starbucks is they don't serve in a reusable porcelain cup AND they don't SERVE fair trade.

Starbucks contradictions irk caffeine addict

H.H. — Fri, 04 Apr 2008 02:19:19 GMT

Starbucks coffee costs more because they pay their growers a premium that they can actually live off of, and they take very good care of their employees. McDonalds or Dunkin Donuts can't say this. I doubt their PT employees are getting cheap health insurance or stock options, nor are they doing for the environment close to what Starbucks does.

Starbucks contradictions irk caffeine addict

Andy Burant, Green Bay, WI — Fri, 04 Apr 2008 02:26:36 GMT

Why is it that so many people only comment about the college tuition thing. So what if a person spends money on coffee, if that is what they enjoy. All these genius's offering the save money for college by not drinking starbucks are probably spending two to three times that at the bar or on cigarettes. So just read this article for what it was meant to be. A look at how hypocritical our society has become.

Starbucks contradictions irk caffeine addict

david b — Fri, 04 Apr 2008 02:43:30 GMT

Nice.. you like your coffee and I can respect that. I servd my coffee habit by... buying a coffee shop. As such maybe you should consider finding a local coffeeshop that will serve your needs better.

..especially if you're travelling anywhere on the west coast. Theres always a local shop within spitting distance, and 5 will get you $10 that its better quality, lower cost, and more environmentally responsible. Beyond that you'll be supporting local people and local business instead of a multinnational corporation that really doesnt care if you get 1 cup or 3 as long as you pay for it.

In my shop I never double cup.. if asked.. I provide a sleeve. If a coffee is at the proper temperature, most people can hold it just fine. We also purchase sleeves made from cork instead of paper. No trees are harmed and its fully compostable.

There are options.. venture out a bit.

As for your kid going to college.. get thema job at a coffeeshop! then you get a discount. ;)

Starbucks contradictions irk caffeine addict

Nikki, Springfield, MO — Fri, 04 Apr 2008 02:52:13 GMT

Basically, I just find the whole thing kind of amusing... I mean, I'm no total green nut. I like to apply small, helpful tips when and where I can and think that everyone could at least ATTEMPT to reduce their impact on the environment/etc... But, basically what Kristen M. said, how can they tell everyone that they're doing this, this, and this when they're not? Or act all environmentally friendly when they don't even have recycling receptacles? *shrugs* Just seems rather... silly. To me :)

Starbucks contradictions irk caffeine addict

linda wells, rochester, ny — Fri, 04 Apr 2008 03:38:27 GMT

All the starbucks I have been to allow fifty cent refills on coffee on the same day of the original purchase. Thats a way to save money.

Starbucks contradictions irk caffeine addict

Ashley, Las Vegas, NV — Fri, 04 Apr 2008 03:58:52 GMT

Starbucks doesn't care about the environment. It's all just a marketing ploy. Next time you call starbucks headquarters why don't you ask them why they don't use fair trade coffee beans so that the people who actually grow their beans can make enough money to survive, instead of some skeezy middle man taking advantage of them?

Starbucks contradictions irk caffeine addict

Paul, Toms River, NJ — Fri, 04 Apr 2008 04:10:04 GMT

The word "cup" occurs way too many times in this article and the comments, and it has started to sound like gibberish in my head.

Starbucks contradictions irk caffeine addict

Vernon, Houston, TX — Fri, 04 Apr 2008 04:43:13 GMT

Weird. As an on-the-road consultant I have been to Starbucks in 10 states and have never been served a beverage of any type double-cupped. I didn't even know they did such a thing. Sometimes I don't get the paper sleeve, which is irritating since the cup *is* hot.

Starbucks contradictions irk caffeine addict

john,brooklyn n.y. — Fri, 04 Apr 2008 05:26:23 GMT

insted of wondering about cups try saving the enviroment by not driving. All your car trips to starbucks do more to hurt the planet then anything else,and with gas so high what's $15 for a travel cup.I don't drive(never have,never will) and I do bring my own cup.lets blame drivers,car companies and gas companies for the enviroment problems.Not the one thats wants me to have a good coffee

Starbucks contradictions irk caffeine addict

Dianne, Irvine, CA — Fri, 04 Apr 2008 06:35:03 GMT

I've been to a plethora(remember that SAT word) of Starbucks in California, a few in Colorado and one in Idaho. I never get the doublecup. Perhaps I look like someone who doesn't deserve one. Perhaps the writer of this article has that,"Give me a double cup or else" kind of look. Come to think of it, I often have to ask for the darn sleeve. They do not give that sleeve away readily at the Starbucks in LAX, in Star Idaho or even on Balboa Island (where people can be pretty high maintenace). So, I don't know what to tell you. Perhaps there are some demographic issues at play. Oh and by the way, if you don't use the sleeve or the doublecup that coffee can burn the HECK out of your hand. The only time I can relinquish the extra cup or sleeve is when I am skiing and conveniently have...ski gloves. That's an idea. Wear ski gloves to Starbucks or bring an oven mit. No need to bring your own mug.

Starbucks contradictions irk caffeine addict

Justin E San Jose CA — Fri, 04 Apr 2008 06:36:14 GMT

You are all insufferably self-righteous smug bastards.
Every one of you.

Starbucks contradictions irk caffeine addict

Cameron — Fri, 04 Apr 2008 06:40:34 GMT

wow these people sure are worried about your kids getting through college! i thought it was a fun article, specially because i know a few of the baristas at different coffee shops and i will be sure to give them a hard time about "double-cupping".

Starbucks contradictions irk caffeine addict

Celia, Jamaica — Fri, 04 Apr 2008 06:52:25 GMT

Boycott Starbucks....Buy fair trade coffee!!!!

Starbucks contradictions irk caffeine addict

Jason Craven, La Honda, California — Fri, 04 Apr 2008 07:21:15 GMT

Hi Don,

I've worked for Starbucks for four years, and love the company. Firstly, it spends more on benefits for its partners (that's everyone who works for Starbucks) than on coffee beans. Secondly, Starbucks employs C.A.F.E. (Coffee And Farmer Equity) Practices in coffee-growing regions which basically means Starbucks provides the best possible prices while encouraging environmental sustainabilty. Thirdly, Starbucks recognizes that embracing diversity, among other things, is essential to our growth.
That being said, the double-cup issue can be a problem. I, myself, am not a particularly "green" person. On the other hand, working for Starbucks has encouraged and inspired me not to be so wasteful. The problem is that our hot water is a scalding 200 degrees Farenheit. In every store I've ever worked in, We've only double-cupped Americanos and brewed tea, as well as some short drinks. The risk of single-cupping an Americano is not only the heat reaching your hand but also the "flimsiness" factor. If you squeeze just a little too much on that single-cupped Americano, you could be in a world of hurt when that lid pops off.
I think the best solution is to bring in your own travel mug or cup. If you can't do this, however, I think your idea of saving that extra cup for next time is a perfectly good one. You could also extend that idea to 4-cup drink trays (they're extremely durable) and to our handled paper shopping bags. I've seen this done by some of our customers, but not many.
Thank you for not being afraid to share your experience regarding double-cupping, and maybe your kids can do what me and my wife did and put themselves through college! Good Luck!

Starbucks contradictions irk caffeine addict

Caffeinated, Denver, Colorado — Fri, 04 Apr 2008 08:32:10 GMT

Ummmm did anybody read the 50 other comments before chiming in with "Well, you could send your kids to college if you didn't go to Starbucks."? Don't you all think he thought about that while he was commenting on that very point in jest? You people crack me up. I'm sure we all have habits that if we gave up would save money and help the environment in some way. He just wrote about his.

Starbucks contradictions irk caffeine addict

Jim, Atlanta — Fri, 04 Apr 2008 09:12:07 GMT

5,000,000 pounds of tree fiber annually
78,000 trees annually
64 pounds per tree
Someone's numbers have to be wrong

Starbucks contradictions irk caffeine addict

Ivar Berge, Johnstown, PA — Fri, 04 Apr 2008 09:18:26 GMT

Our local Coffee Shop - Sorella Sorella - has paper cups that do not require a sleeve. If they can afford it, why can't Starbucks? Also, their coffee is much better. Try a Cortado (at Starbuck's that would be "a short two-shot latte"). That's coffee!
Also, instead of a latte at S, get a bold and some half and half. tastes about the same and costs a heck of a lot less.

Starbucks contradictions irk caffeine addict

J, Arizona — Fri, 04 Apr 2008 09:21:54 GMT

He is an NBC news correspondent I am sure by writing this article and by seeing all the responses even the dumb ass negative ones that he will not have a problem in his future. I am sure that he has and will make enough money for the college fund and the trips to Starbucks. Don, from a fellow 40something starbucks addicted dad w/ children I loved the article.

Starbucks contradictions irk caffeine addict

Athena, Plano, Texas — Fri, 04 Apr 2008 09:34:09 GMT

I love how none of the commentors who are ready to tell you how to spend your money provided a link to THEIR blogs, so we readers can amuse ourselves by leaving snotty comments on their scintillating posts. The people who are most ready to pounce on the postings of others are the same ones who don't have the guts to put their own stuff out there.

Starbucks contradictions irk caffeine addict

Jay, Philadelphia — Fri, 04 Apr 2008 09:49:19 GMT

I am a Starbucks barista, in a very busy store, and while I agree 150% about the recycling thing, I am sick and tired of all the mass-media misconceptions about the company I work for. Are we still a corporate machine that should chill out a bit? Absolutely. Are we perfect? Heavens, no! But Starbucks is not nearly as evil as so many people think.

First of all, THE COFFEE IS NOT $5! The largest cup of coffee at my store is $2.09 including tax, with the smallest coming in at $1.61. Oh, what do you know - mere cents more than Dunkin' Donuts or the gas station!

The Americano, which is NOT supposed to be double-cupped, but often is - at the customer's request - is also not $5. I don't know the exact price of a Venti Americano, but it's under $3.

Where did this reputation of $5 coffee come from, then? The milk-based, syrup-filled espresso beverages topped with whipped cream! Now, I enjoy those as much as anybody else, but if you're having those sorts of drinks every day (a Venti drink with soy, syrup and extra shots can most definitely go up around and above $5), you're not only spending tons of money, you're consuming tons of calories, most of them sugar, which will negate the effects of the caffeine and make you feel like crap.

Lastly, we do not purposely burn our coffee like many say we do. The water in our brewing machines is very, very hot (I say this from experience - spilling it on your hands is NOT fun)... but that isn't even the problem. I brew our coffee at home, (which I recommend to anyone who loves Starbucks coffee, because it tastes better and saves lots of money) and it tastes beautiful. When we brew it in a French Press for tastings, using the SAME water from the SAME machine, it tastes beautiful. The problem is the coffee pots, which don't get rinsed and rotated enough, and the hold time being an hour, as opposed to 20-30 minutes.

Fortunately, Starbucks HAS realised this and is in the process of reworking our brewing standards. Expect to see this change in the next couple weeks...

...and for the record, you don't have to buy our mugs or use our mugs for the BYOC discount. I've filled customers' travel cups from 7-11 without blinking. Anyone who treats you differently is just being a jackass.

Starbucks contradictions irk caffeine addict

Travis, Atlanta, GA — Fri, 04 Apr 2008 09:50:17 GMT

First, I think your article was tongue-in-cheek, and I think these people are taking you way more serious than you intended.

Second - if one of a person's only concerns is the environmental impact they're making with their coffee purchase, then they should thank their lucky stars, because they obviously don't have more important things to worry about.

Starbucks contradictions irk caffeine addict

Grace, Va — Fri, 04 Apr 2008 09:56:49 GMT

Well, I was going to comment about the waste of money on Starbucks, but that has already been done. Save some REAL paper, stop wasting $$$! Not only the coffee, but the gas, the cups, the time. And what ELSE do you waste money on? B/c with your mentality, I bet it is quite a lot. Get some cents with some sense. (Sorry, I couldn't resist!)Buy a good travel mug ($15) Buy a good coffee pot ($35) Buy some flavors and sprinkles ($20) and create for yourself, instead of being dependent. What else can't you do for yourself? Can you sew on a button or do you throw away the shirt? Can you bake a loaf of bread? With all this dependency, how do we thrive and survive?

Starbucks contradictions irk caffeine addict

John Doe, Seattle, Wash — Fri, 04 Apr 2008 10:16:59 GMT

I must be one of the few people on the planet who has NEVER bought a Starbucks coffee. And knowing that I've not been snookered into paying a ridiculous amount of cash for coffee makes me smile. I'm equally sure that in never tasting a Starbucks, I'm not missing a thing. Read about coffee and brewing it and then go buy a cap / latte machine for your home. Making your own is much better than buying someone who went to the toilet and didn't wash their hands to make it for you.

Starbucks contradictions irk caffeine addict

Austin, Kirkuk, Iraq — Fri, 04 Apr 2008 10:23:49 GMT

Wow a lot of people took the whole collage comment a little out of hand. I loved the article and didnt get stuck on one small phrase but hey if that wasn't there what would these people have to complain about right.

Starbucks contradictions irk caffeine addict

Mike, Connecticut — Fri, 04 Apr 2008 11:10:04 GMT

First thing that needs to happen is to banish the term "barista". Second is to use real words to describe sizes "small, medium, large, etc". Third is to stop pretending you (coffee server) don't know what I want when I ask for a Medium Cafe Mocha.

Rants over, back to my coffee.

Starbucks contradictions irk caffeine addict

Jennie, St. Louis — Fri, 04 Apr 2008 11:37:20 GMT

I just two minutes ago arrived at my Starbucks and after reading this column yesterday decided I'd buy one of the mugs to hold my daily coffee. So I proceed to find an ugly, but half price mug and bring it up to the counter and order my drink only to be told that they NO LONGER CAN PUT THE DRINKS IN THOSE CUPS. I was quite confused and asked if it was because I chose the half price one, but no, they said it wasn't that. They offered to put my drink in a paper cup then I could pour it into my mug. I explained this was really not what I was trying to accomplish. Anyway, they said it's a sanitation thing.

I often order tea and get double cupped and paper sleeved. That tea is HOT. I mean, so hot I normally have to sit there at least half an hour before I touch it.

Also, I wanted to add, buying a coffee or tea daily for some people is a cheap way to rent some space for two hours. I don't need the coffee, I need somewhere to sit with my laptop away from the office and home so I can write. The coffee is just the price of my table. And for downtown "office space" with wireless access, it comes pretty cheap.

Starbucks contradictions irk caffeine addict

Leah, Walled Lake, MI — Fri, 04 Apr 2008 12:01:49 GMT

I've never been double-cupped at a Starbucks anywhere and I'm a Duetto-Card-carrying customer, so your article was a bit surprising. Although I only go maybe a few times a month (maybe more often if on vacation) as we have three kids to feed and clothe -nevermind college.

Starbucks contradictions irk caffeine addict

Lisa, Harrisburg, Pa — Fri, 04 Apr 2008 12:13:50 GMT

Yikes. This article made me think.

I go to Starbucks on extremely rare occasions. It's extremely expensive coffee, with a bitter-burnt taste to boot. I like Seattle's Best (at Borders) better, and my daughter and I do go there maybe twice a month and lounge over books and a latte. Mostly, we buy a bag of our favorite coffee and make it at home. (Starbucks' brand is hardly a choice.) Cool folks work there too.

The first suggestion that writers of these "how to save/make a million dollars/be a millionaire" books and articles mention is to get off your $3.50+ coffee addiction and put that money into savings.

I not only think about that with coffee but with other things too. If the amount of money I'm spending on a thing makes me feel that it's making someone else wealthy instead of me, I double and triple think before I spend that money. It's not made me wealthy (yet) but I must say I am out of debt now. Did my being careful about money help me get there? You'd better believe it. (Did my spending help me get in debt in the first place? You'd better believe it!)

Our twice-a-month bookstore cafe run is a treat (rather than a daily selfish-indulgence fest) and becomes an enjoyable event. I'm not judging the author or anyone else who has a Starbucks addiction (God knows we all have something if we'd just step back and look at ourselves). However, if one wants to afford that college, it can be done. I know I wouldn't be out of debt if I had always let my inner shopping addict reign free. It takes some work but it can be done. Don't let the horse control you - you control the horse!

Starbucks contradictions irk caffeine addict

Mailman, Theweeds, Florida — Fri, 04 Apr 2008 12:48:00 GMT

I love coffee. I don't go to star bucks because unless you have lots of stuff in it the coffee tastes burnt. I want just coffee. Black and bitter. Tastes like shoe polish and looks like ink. The best place is an independent gas station with Arab oil. I use my own cup because, God knows where their cups have been. I never wash my cup, because a cup must be well seasoned like a cast iron skillet. With all the money I save, I play golf and buy golf clubs, lots of golf clubs.
When I see someone trying to conflate wasting paper (two cups and a paper sleeve VS. a Styrofoam cup)with saving the world, I just pee in the bushes and hit their SUV with a golf ball. "FORE"

Starbucks contradictions irk caffeine addict

godiva — Fri, 04 Apr 2008 13:11:03 GMT

When will I not be amazed at the disdain (sometimes hate) that comes from people who do not get the whole coffee thing? Folgers, McDonalds? If you compare those to Starbucks you are pretty well clueless to what coffee is about. And you know what? That is okay with me. I do not hate you for liking the coffee you like. I do not judge you as a person for liking the coffee you like. Please drink your cheaper choice of coffee, save your money for your other pleasures. My pleasure happens to be good coffee. I guess that somehow makes me a bad person. I thank Starbucks, however many mistakes they make, for being the coffee "missionaries" of this country. Before Starbucks, we all pretty much had to drink what I feel is crap coffee. As for this article, thanks. I enjoyed it. Lighten up people.

Starbucks contradictions irk caffeine addict

Jen F. Usher — Fri, 04 Apr 2008 13:11:45 GMT

Though I no-longer drink Starbucks Coffee, I respect the company for its stance on Green Issues.

Maybe, MacDonalds should be so inclined to "Go Green.."

Starbucks contradictions irk caffeine addict

Ella, Dallas — Fri, 04 Apr 2008 13:15:34 GMT

Oh for the love of God, just how many more people are going to feel the need to say "quit drinking Starbucks, you can send your kids to college?" That wasn't the point of the article, and I don't know what college you all went to, but the money I'd save by skipping a few coffees a week might buy me one textbook.

Please.

Starbucks contradictions irk caffeine addict

Jennifer, Orlando, Fl — Fri, 04 Apr 2008 13:31:57 GMT

Double cupping, double bagging at grocery stores, unfortunately it is in fact what the majority of consumers want. I work in management at a supermarket, and it absolutely drives me crazy when people want three small items in a double paper bag or every item in it's own double plastic bag. If Starbucks claims to be going green, but won't actually do anything but post a few links on their website, then what are they really doing? They're just jumping on the "green" bandwagon to attract consumers and make people feel like by choosing their coffee, a difference is being made in the world. It's actually pretty disgusting behavior if you ask me.

Starbucks contradictions irk caffeine addict

Doug Zwaan, frequenter of Miami, Florida — Fri, 04 Apr 2008 14:25:07 GMT

I know I am Canadian so maybe I shouldn't be commenting on a US product but now that Starbuck's is attempting to invade Canada I feel ok about my following rant. Starbuck's coffee is a most vile concoction of battery acid,sock juice and groin sweat. It is horrid! Do any of you Starbuck's drinkers have tastebuds? Why do you allow yourselve's to be horribly overcharged for a hot beverage they try to pass off as coffee but which is in reality little more than mudpuddle water with a good helping of bile. If you have to buy a pre-made coffee find a mom-and-pop shop on your normal travel route and help someone who needs it as opposed to making a multi-billion dollar company laugh themselves silly over how they can can you to drink rectal surgery effluent and charge you twice as much as anyone else for the priviledge. There, I feel better. Everyone please have a nice day.

Starbucks contradictions irk caffeine addict

Justin Brown, Perth, Western Australia — Fri, 04 Apr 2008 14:27:46 GMT

On my first visit to the USA in 2006 (to a conference in Vegas) I finally had Starbucks (as it is yet to find its way to my corner of Australia), and overall did not think too much of their hot coffee offerings. However, I did become totally addicted to Starbucks iced coffees over ice. Good thing the trip was less than two weeks, because I was knocking off at least three Vienta sized cups a day, including two at the airport waiting to leave. I'm coming back again this July, so defib paddles on standby.

Starbucks contradictions irk caffeine addict

Allison C, Killeen, TX — Fri, 04 Apr 2008 14:43:29 GMT

I stopped drinking the coffee products when they did away with the plain cinnamon syrup, since I hate the cinnamon dolce. However, if you drink the iced tea, which I love, the refills are only $.50. If there was another place to get to with the same hours where I live, I would go somewhere else, but a lot of the coffee places around here close around 6 or 7.

Starbucks contradictions irk caffeine addict

Frank Bertram, Ann Arbor, MI — Fri, 04 Apr 2008 14:56:16 GMT

1) Get a coffeepot that has a clock and will automatically brew at a preset time in the morning. Buy some good gourmet coffee and don't forget to load it up before you go to bed. If Starbucks is your choice, try Verona. There are really good ones all over the place, including the 'net.
2) I like Seattle's Best better than Starbucks, when I get coffee from a shop, but a couple of my local shops have both of those beat.
3) If a person has enough money to spend on indulgence without taking from their family responsibilities, then no one should open their mouth about it. I indulge my family as much or more than I do myself. I come last in my mind, but that's me, and I still find little indulgences. If my kids want to go to camp, they go. If I want Starbucks, I get it, and often they get hot chocolate. No one's butt is hanging out, so I don't tolerate criticism.
4) Everyone complains about college costs. I know people who make a quarter of a million a year and still complain about putting their kids through college. Did anyone hear of the kids working to help pay for it themselves? Gee, what a concept! I not only had to pay for ALL of it myself, because my family was poor, but I also gave money to my parents to bail them out of money binds, and lent my sister money for her college. Yes, she paid it all back with interest. AND I took out NO LOANS. So, it took awhile to finish, so what? Stop whining people.
5) Did you ever try taking the second cup off the bottom and leaving it on the counter? Yeah, they will probably pitch it, but it will give them the idea.
6) Don't get the idea that I am not environmentally conscious. I buy green as much as possible, recycle to the point of ridiculous, and as a family of 4, only have one half of the garbage can full each week. The environment is my business, and it has been good to me.

Starbucks contradictions irk caffeine addict

Rickey M, Charlottesville, VA — Fri, 04 Apr 2008 15:04:23 GMT

All this discussion is utterly useless. The American's will continue to pay too much for a double cupped coffee and will soon be demanding that it be made with bottled water. And the money hungry, greedy corporations will eagerly comply. Give me a break.

What is "extra hot" all about anyway? Isn't 160 degrees hot enough for ya? I giggle on this one everytime I'm in a Starbucks and hear some blank brain ask for it. Attention starved, juvenile acting adults who can't get anyone to notice them have to create a reason to be "special". This is along the same line as asking for two cups. Grow up spoiled brats. Get a life, get a real job, get a new hairdo.

Starbucks contradictions irk caffeine addict

Bill — Fri, 04 Apr 2008 15:28:11 GMT

Want to see how Starbucks tried to deal with indigenous peoples? Check the link and yes it's for real.

http://www.lanebaldwin.com/hbc/index2.htm